Error 58560060

[Ridhima]

Can someone help me what is this error for?

{
"success": false,
"processId": "7F4B47F18818985A",
"reasons": [
{
"code": 58560060,
"message": "{\"gatewayResponse\":{\"code\":\"R4\",\"message\":\"Ceiling Limit\"}}"
}
]
}

[AntonyS · Accepted solution]

Hi Ridhima,

I can see the RespCode: R4 - Ceiling Limit from Zuora back end log. You know Zuora just received the error code from the payment gateway then display it to the end-user. I would like to suggest you find an error code dictionary from Gateway directly.

Please note that ceiling and floor limits are managed by the payment gateway and are unique per customer merchant account. Thanks.