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Zuora Alumni

Cancelled subscription still being invoice

Question: I have a cancelled subscription in May 2015.   Why am still able to invoice it today(2017)?

 

 



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1 REPLY 1
Zuora Alumni

Re: Cancelled subscription still being invoice

Answer: You still have open service period from Jan 2015 to May 2015.   Zuora still recognize any service period before the cancellation date as still open.  That is the reason why you can still invoice them.   

 

If you were to try to invoice after May 2015, then there would be no invoice.



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