Subscriptions Ideas

IspitaSaha · ‎06-13-2016

This idea of mine is about the term of a subscription. One of our clients is not comfortable with:- 1. Freeform text entry of term of a subscription 2. Also the idea of exercise of user discretion in term entry is not very palatable to them , as it might lead to wrong entry and errors Through setting the range of term or the values allowed for term should be limited.

nmd · ‎05-29-2016

The main idea of this feature is to associate a referral rewards bucket with the subscriber and reward them as soon as their referrals reach to a certian threshold. The referral can be for a paid referrlas or a free triel referrals. The reward can be for each referral or group to a configurable number of referrals. The reward - can be notified as txt / email to susbcribers, and also can be given immediately so that if the susbcriber is a prepaid subscriber, they can use it.

Zuora-Support · ‎01-13-2016

Issue: Zuora shold provide the ability to clone multiple rate plans at once, and the bility to clone one or more rate plans to another product Defect number: DE8663 Workaround: Zuora only have clone function for 1 rate plan at one time.

Zuora-Support · ‎01-13-2016

Feature Request: Ability to amend a subscription prior to the last invoicing period. - Currently, Zuora only allows customers to amend a subscription to the last invoicing period, however there are use cases that require a change that would impact more invoices. Reference Number: PMT-1282 Business Need: - The client's largest customer pays 2 months in advance. For example on Jan. 1st, a Bill Run with a target date of Feb. 1 was executed to generate an invoice for Feb 1-28. Then on Feb. 1st, a Bill Run with a target date March 1 has generated an invoice covering the period of March 1-31. So if the customer needs to upgrade/downgrade on Feb 14th, Zuora does not allow it because you can only modify the last invoice period. This example can also apply to customers that don't bill 2 months in advance.

Zuora-Support · ‎01-13-2016

Feature Request: Ability to easily view and query when a Subscription was last invoiced Reference Number: PMT-995 Business Need: Customer‰Û¡ÌÝå»s want the ability to answer subscription invoicing questions on a periodic basis: -What is the delta and why didn‰Û¡ÌÝå»t those subscriptions bill? -When is the last time a subscription billed?

Zuora-Support · ‎01-13-2016

Our organization needs to be able to capture multiple notes associated with a customer and be able to view them to know all the interactions with the customer. For the Billing Operations organization that uses Zuora, it's necessary to view for each account, a history of all those interactions, for example - all the notes and comments entered for any of the transactions, would be in a single folder, similar to the other transactions. There would be the user entered note, with the date that it was submitted, so at a glance the CSR can view the history with the customer and be prepared to react. This will improve the customer and user experience.

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Subscriptions Ideas

the range of term or the values allowed for term should be limited or customized

automatic referral bonus to reward customers

Ability to clone multiple rate plans at once to another product

Ability to amend a subscription prior to the last invoicing period

Ability to easily view when a Subscription was last invoiced

Enhance Zuora to capture notes to be used for contact history

Ability to create a Discount-Fixed Amount or Discount-Percentage type of ChargeModel for a ProductRa...

Update the REST API response for get Subcription to include the product SKU value

RatePlan in GetSubscription Rest Call should include start and end dates