Upcoming renewal notification > 90 days
Here is a question from a customer on renewal reminder notification. We have a limitation on no. of days field that is up to 90 days. Is it possible to increase the no. of days limit or without any limit?
Also, would like to know any reason why it is currently limited to 90 days?
"We’re having some trouble with the Upcoming Renewal notification in Zuora. The date we use for system expiration is actually 1 day before Zuora’s Term End Date for a subscription. We need to send emails to our VARs 90 days before our system expiration. Since the Upcoming Renewal notification is based on the Term End Date, we would need to configure this notification to trigger 91 days before the renewal. However, the system restricts this to 1-90 days before. Why is this restricted to only 90 days? Is there a way we can configure this to use 91 days?"
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