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Threshold Based Alerting for Customers

Threshold Based Alerting for Customers

We have customers who are billed by usage and they would like to be notified when they are approaching their usage threshold as well as when they exceed their allotted usage as they incur usage overage fees. This feature would hopefully allow Zuora users to specify usage percentages to alert on per UoM, the message to send to customers, who to send it to, as well as the method to contact customers (email or text). 

3 Comments
Zuora Product Team
Zuora Product Team

We are building a solution for this.  I don't have concrete timeline yet, but it's something high on our radar.

Zuora Product Team
Zuora Product Team
Status changed to: Coming Soon
 
Zuora Alumni

+100