“Subscription start day” callout should be triggered on local time
For Japanese users, “Subscription start day” callout is always triggered on next day. Ex. if the service start date is Oct 1, the callout is triggered on Oct 2 in JST*.
(*) AM 9:45 Oct 1 (Los Angels) = AM 0:45 Oct 2 (Tokyo)
This is because Zuora callout based on the system date as it is described in KC.
This is critical issue for our customers that their end-users cannot start using their service on time.
The trigger timing for the events such as “Subscription Start Date” , “Term Start Date ” should be consider the business timezone.
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