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Re: Sliding Discounts

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Sliding Discounts

We want to setup a multi-year subscription where by when the subscription is renewd for the 2nd year, the discount that our customer receives diminishes (but crucially still exists).


So consider the following:


Subscription, initial term 12 months, renewal 12 months, with Annual Recurring Charge with Discount-Percentage charge set to 40%.


On renewal, we want the Discount-Percentage charge to decrease to 30%.


Now one could argue "why not just have the 40% charge disappear all together"? Well, we have a business requirement to display the this particular discount on all charges that it relates to, further more it would be great if the discount could slide further to 20% yr 2 should want to model it like that.

Zuora Product Team
Zuora Product Team

On renewal, can you then create an amendment to modify the discount percentage to 20%


We do this kind of change with the discount on renewals.


We have custom code that creates the renewal quotes in salesforce and does a discount step up each year until it reaches list.  Depending on the original discount it can take 1 to 4 years to remove the discount.





The point is that we don't want to have to code to implement this, we believe that Zuora should have this ability in-product.
Zuora Product Team
Zuora Product Team
Status changed to: Unlikely