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Display the current term of a subscription version

Feature Request: Users would like Zuora to display the "current term" (number of months) information. Right now, the "initial term" and "renewal term" information are available but the initial term is based on the information from the actual initial term, not based on the current term.

Clarification: Each subscription has an Initial Term and Renewal Term field (under the Basic Information section of the subscription). Normally, users would consider these fields as the subscription version's "current" term and the next renewal term. However, this is not accurate. The Initial Term field in the subscription always refers to the original Initial Term before any subscription renewals have occurred. This causes a misunderstanding to the users in this scenario: 

  • Subscription version 1 has an Initial Term = 6 months, a Renewal Term = 12 months, and subscription contract effective date = January 1, 2011. The initial term is January 1, 2011 through June 30, 2011. 
  • The subscription has been renewed for one term, so now the current term is from July 1, 2011 through June 30, 2012. With this renewal, the subscription is now on version 2.  The Current Term = 12 months and the Renewal Term = 12 months.
  • When we look at the subscription version 2, we still see that Initial term = 6 months.  This is because this field is still referred to the original term, not the current term.

Reference Number: DE7872 / PMT-633

Business Need: Users may need to know the subscription version's current term and it cannot be found in Zuora.

2 Comments
Community Manager
Status changed to: More Feedback Needed
 
Community Manager
Status changed to: Under Consideration