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Auto Renewal Logic

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Auto Renewal Logic

Concerning renewals in Zuora, is there any plan to apply logic in the Bill Run process that would allow Zuora to recognize that the initial subscription has a balance on it and thus NOT auto renew the subscription and create an invoice for the renewal?

For example, “if subscription balance is greater than $0.00, do not create bill”? Maybe even error those out to a list that could be reviewed and worked by sales separately? I cannot find very much documentation around auto renewals.

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Zuora Product Team
Zuora Product Team
Status changed to: Unlikely