Happy Business Starts Here

Ability to cancel a subscription with an Effective Date in a Closed Accounting Period

0 Kudos

Ability to cancel a subscription with an Effective Date in a Closed Accounting Period

Feature Request:  User would like to be able to cancel subscriptions with cancellation date in a closed accounting period

Reference Number: PMT-222

Business Need: In some cases, users need to cancel subscriptions within a closed accounting period.  For example, customer fails to make a payment(s), and as a business requirement, the subscription needs to be cancelled.  After the latest payment attempt, the accounting period has been closed, so user should be allowed to go back and cancel the subscription.

3 Comments
Community Manager
Status changed to: More Feedback Needed
 
Community Manager
Status changed to: Under Consideration
 
Zuora Product Team
Zuora Product Team
Status changed to: Implemented

You should be able to do that by going into Finance Settings => Configure Accounting Rules and then select Yes for

 

Allow Subscription and Amendments to be created in a closed Accounting Period