Happy Business Starts Here

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The latest news and resources from the Subscription Economy

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The Association for Financial Professionals’ 13th annual Payments Fraud and Control Survey asked finance professionals from across the country about their experiences with fraud and the strategies they are adopting to protect themselves.

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PTC (Parametric Technology Corporation) is a computer software and services company headquartered outside of Boston, Massachusetts. Founded in 1985, PTC makes a wide variety of CAD and design programs for the industrial manufacturing industry, particularly around the field of connected devices. PTC’s customers design aircraft, plan buildings, make sneakers, build tools, pioneer new medical diagnostic technology, and much, much more.

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There have never been more ways to pay someone. Mastercard is working on a new system that confirms transactions with selfies using facial scanning technology. Apply Pay is set to launch in the UK in July, joining a crowded European global payments ecosystem. Bitcoin is getting more attention as a result of the Greek crisis. These new technologies will join the roughly 200 different types of electronic payment methods that currently permeate our world. With so many options and use cases, it can be daunting for any global business to select the right payment methods.

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This guide covers the basic system requirements for subscriber management within an agile, responsive relationship business management platform. While it starts with some obvious fundamentals, we get into a number of variables later in the guide.

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As we’ve repeatedly noted, for SaaS companies, growth is the number one indicator of success. In order to grow fast and sustain a high growth rate, SaaS businesses need to adopt the 10 core growth strategies. Here we take a deep dive into Growth Strategy #1: Tailored Product Editions as illustrated by star example Zendesk.

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In the only podcast dedicated to the ‘Subscription Economy’, hosts Tom Krackeler and Rachel English talk to innovators, entrepreneurs, and analysts about the business shift towards recurring revenue. In this episode, Tom and Rachel talk to Anne Janzer - author of the book Subscription Marketing: Strategies for Nurturing Customer in a World of Churn.

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We all love how easy it is to accept credit cards for recurring payments. But did you know that there are currently more than 200 — and counting — alternative payment methods for businesses? With more choices than ever before, it’s smart to do some digging into what’s out there, what makes sense for your business and which subscription payment methods your customers will actually be using.

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As newspapers and other media publishers transition to what we at Zuora call a “modern media company”, they’re finding that their creativity needs to extend beyond their special editions. Competition no longer comes from just other publications (print and digital). They are also vying for audience attention with popular social media outlets such as Facebook, Twitter, and Snapchat — all of which feature news. And there’s always competition from television, OTT video and other news and entertainment channels.

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In this Subscribed podcast episode, we talk to Todd Eby, the co-founder of SuccessHacker, a boutique advisory firm focused on education, consulting and recruiting services for early stage companies seeking to build a solid Customer Success foundation to accelerate their growth. 

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Zuora CEO Tien Tzuo's piece in Fortune on how the trend of consumers moving away from physical goods in favor of digitally-supported services impacts global trade.

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An introductory guide on the relationship between churn and growth in subscription-based businesses — a relationship which isn't as simple as you might think.

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