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Community Manager

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Analysis | Interviews

 

SPOTLIGHT

 

Why Retailers are Signing Up to the Subscription Model
Zuora CMO David Gee on how companies are using the subscription model to innovate and change the concept of retail, providing consumers with experiences rather than product ownership.

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Kickstarter’s New Product Lets People Charge Subscriptions for Ongoing Projects

Earlier this week, Kickstarter launched "Drip", a new tool for people to fund and build community through the recurring support of fans, friends, and new audiences.

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Zuora Named on Deloitte’s Technology Fast 500

Zuora is once again on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecom, life sciences, and energy tech companies in North America.

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Dreamforce: Putting Customers at the Centre and Giving Back

This year's Dreamforce wowed attendees with celebrities, an exploration of “the 4th Industrial Revolution, AI's impact on our lives, and lots more.

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Guides | Podcasts | Webinars

 

RESOURCES

 

Go-to-Market Strategies: The Hundred Million Dollar Question

Zuora CEO Tien Tzuo urges you to answer the question – When you eventually become a $100 million dollar company, what will your customer base look like?

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The Great Debate: Profit vs Growth

As a subscription business, you have to decide between investing in growth or immediately reaping the rewards from your current revenue stream. These metrics will help you decide.

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PADRE: New Operating Metrics for the New Subscription Business Model

PADRE, Zuora's internal framework gives us a lens into our customer’s subscription journey, from initial inquiry to their ongoing success.

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5 Key Customer Retention Strategies for Retail

As the $4.5 trillion U.S. retail industry evolves from being product centric to focusing on consumer relationships, customer retention has become a key metric of success.

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