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Meet the Zuora Experts in the Learners' Lounge

Community Manager

Meet the Zuora Experts in the Learners' Lounge

The Learners’ Lounge is a great way to connect with Zuora experts in our learning bar, mentor sessions, table talks and flash talks. Below is alist of teams who’ll be in the lounge at various events (learning bar, mentor sessions, table talks, flash talks) when they’re not presenting.  There might even be more!


Customer Success Architects

Kevin Lussie, Customer Success Architect

Richard Sawey, Customer Success Architect


Product Management

Olexandr (Alex) Prokhorenko, Director of Product Management


Zuora Global Support

Manojna Kapala, Applications Support Engineer

Vu Phan, Senior Application Support Engineer

Rolando Porlaris, Senior Customer Support Specialist

Doyeli Ray, Team Lead, Principal Application Support Engineer

Vickie Tague, Customer Support Specialist

Robert Truong, Associate Customer Support Specialist

Saryu Verma, Applications Support Engineer


Zuora Subject Experts

Monique Romero, Revenue and Finance


Software Engineering

Marc Dominjon, Software Engineer

Heather Hua, Software Engineer

Surya Mukkamalla, Software Engineer

Pilar Pickering, Software Engineer


Solution Engineers

Maks Demin, Senior Solutions Engineer

Christina Lesnick, Solutions Engineer


Solution Architects

Jo Gray, Senior Solution Architect


Global Services

Samuel Kuldinow, Global Services Pre-Sales


Data Science

Carl Gold, Chief Data Scientist



Taha Doctor, Director of Technical Revenue

Steve Winder, Customer Success Manager


Zuora Connect

Alvin Beyerlein, Strategic Solutions Engineer

Chris Drew, Connect Product Specialist

Matt Ingle, Strategic Solutions Engineer

Bao Le, Senior Engineer

Cameron Lockhart, Strategic Solutions Engineer

Nick Rasmuson, Strategic Solutions Engineer

Richard Todd, Sales Manager

Tyler Schemmel, Strategic Solutions Engineer
Will Woliver-Jones, Strategic Solutions Engineer


Customer Account Team

Jared Turkus, Customer Account Executive

George Cooper, Customer Account Manager

Jack Michel, Customer Account Manager

Nick Nasse, Customer Account Manager

Franklin Tieu, Customer Account Executive


Customer Success Operations

Patrick O’Connor, Director of Customer Success

Joel Buaron, Operations Support Manager


Zuora University

Shelly Berkowitz, Senior Director of Zuora University

Deepak Kumar, Senior Instructional Designer

Kamini Kumar, Senior Instructional Designer

Sinem Hakman, Visual Designer

Zainab Hafiz, Instructional Designer/Technical Trainer

Mallory Hill, Product Adoption Specialist

Matthew Holland, Technical Trainer




Tracy Pelon, Director of Technical Documentation and Community

David Wilding, Senior Technical Writer


Zuora Community

Lana Lee

Lana Lee | Senior Community Manager and Strategist
"A little consideration, a little thought for others, makes all the difference." —A. A. Milne