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Cannot download reports in the new UI

Problem:

When I try to download a report in the new UI, the ORA-29283 and ORA-06512 errors are reported indicating the file operation is invalid.

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Zuora Documentation

Re: Cannot download reports in the new UI

Solution:

This problem occurs because the current RevPro user does not have the read & write access to the RevPro report directory. Run the following data query to get the report directory and ask your DBA to grant access for the RevPro user.

 

select A.NAME PROFILE_NAME,B.VALUE REPORT_DIRECTORY_NAME from rpro_profile_g A, RPRO_PROFILE_VALUE_G B
where 1=1
AND A.ID=B.PROF_ID
AND A.ID=41

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