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Reporting MRR on Pending Activation Subs

Reporting MRR on Pending Activation Subs

Can I put in a request to allow for MRR reporting on subscriptions without a service activation date (and a trigger condition of 'Upon Service Activation')? We need to be able to forecast MRR on subscriptions that are still in our pipeline and we can't currently do that. I've been told that I can report on MRR of a pending activation sub if the rate plan charge has a trigger condition of 'Upon Contract Effective', but contractually we cannot bill this way.

1 Comment

Follow this support case : https://support.zuora.com/hc/en-us/requests/140139 , i voted this new functionality.


"Hi Support ,

We got an issue when we generated a prewiew billing repport with les “Pending Activation” subscriptions. We can’t get the turnover of those “Pending Activation” subscriptions. 
In our process business for some subscriptions we can’t give a service date when we create the quote , because this date will be confirmed by our service of production, so before filling this date , we can’t trigger an invoice of the subscription, that’s why the subscription is on pending activation status.

Is There any way that we can get the preview billing report on pending activation subs?

FI: We found an article in your community : https://community.zuora.com/t5/Reporting-Ideas/Reporting-MRR-on-Pending-Activation-Subs/idi-p/20880 it seems the same type issue , but without response…

Thanks in advance for your help.

Kind regards,

Juan JIAN