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Option to have "Created by ID" return the email associated with the ID or the name

Currently when using the "Refund:Created by ID" field it just returns the long alphanumeric string associated with the account. It would be far more useful to have it return the name or email associated with the ID.

 

Specific Use Case:

We want to run an automated "Refunds by Rep & Reason Code" report on a daily or weekly basis to identify how many refunds various CS members are issuing and what the reasons for the refunds are to identify potential product/billing problems and also to ensure refund policies are being adhered to.

1 Comment
Zuora Alumni
Status changed to: Under Consideration