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Re: Include Discounts in MRR report and as a field in Data Sources - Status changed to: Coming Soon

Include Discounts in MRR report and as a field in Data Sources

Status: Coming Soon Submitted by Community Manager on ‎01-13-2016 11:26 AM
9 Comments (9 New)

Feature Request: Include Discounts in MRR report and as a field in Data Sources

Reference Number: DE7412/PMT-393

Business Need: Some customers are trying to build KPI reports and Discounts should be included in those reports, however, in Zuora MRR report, there is no Discounts included and there is no Discounts field in Data Sources, so customers cannot export the data about Discounts. Now they are asking for the ability to include Discounts in those reports.

9 Comments
Zuora-Support
Community Manager
Community Manager
‎01-13-2016 11:32 AM
‎01-13-2016 11:32 AM
Status changed to: Coming Soon
 
BrianHarris
Savvy Scholar BrianHarris
Savvy Scholar
‎04-04-2016 03:34 PM
‎04-04-2016 03:34 PM

any update on this?

chris
Zuora Alumni
Zuora Alumni
‎04-05-2016 11:49 PM
‎04-05-2016 11:49 PM

Hi Brian - there are exports in limited availability that let you get MRR net of discounts. See below:

 

https://knowledgecenter.zuora.com/CD_Reporting/Data_Exports/Exporting_Object_Data/MRR_Trend_Report

 

You can request this via support if you are interested.

 

There is also development work underway to incorporate discount impact into our data sources so that you can work with it more flexibly in reporting.

BrianHarris
Savvy Scholar BrianHarris
Savvy Scholar
‎11-01-2016 03:53 PM
‎11-01-2016 03:53 PM

any update/timeframe  now that the new reporting feature is out?

 

Thanks.

chris
Zuora Alumni
Zuora Alumni
‎11-02-2016 11:23 PM
‎11-02-2016 11:23 PM

@BrianHarris - per comments in another thread, adding enhanced MRR reporting to our new reporting solution is now our primary focus. That encompasses tackling the discounting piece.

peterwalsham
Scholar peterwalsham
Scholar
‎03-30-2017 07:40 AM
‎03-30-2017 07:40 AM
Zuora doesn't include discounts in MRR calculations!
 
Which as far as I can see makes any MRR figures in Zuora reports completely wrong if you use discounts!!
 
Currently can't find a workaround, so have to give up on getting MRR figures from Zuora. You can't trust Zuora for MRR calculations. Ouch.
 
This is a pretty startling "Design Gap" for such an important SaaS metric :-)
 
All four of these are Ideas are due to the same fundamental problem as far as I can see.
 
 
Would love to see this fixed (or a workaround would be fine)
chris
Zuora Alumni
Zuora Alumni
‎04-03-2017 01:03 PM
‎04-03-2017 01:03 PM

Per comments on another thread, we are providing enhanced subscription metrics, including MRR with discount applications, as part of our new Orders capabiltiies.

 

@peterwalsham - let me know if you would like to chat about that, and I'll be glad to find some time to give you an overview.

peterwalsham
Scholar peterwalsham
Scholar
‎04-04-2017 04:26 AM
‎04-04-2017 04:26 AM

Hi @chris that's great to hear. A quick question that I'm sure other people would also want to know.

 

Will the Orders functionality be a part of the core Zuora product? (i.e. not a paid add-on)

 

Thanks Pete

chris
Zuora Alumni
Zuora Alumni
‎04-04-2017 09:42 AM
‎04-04-2017 09:42 AM

Hi Pete - yes, this will be included in the core product. I'll send you a note to chat more about it.