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In order to increase network capacity, security, and reliability we will be conducting a network maintenance in our US Production and Sandbox datacenter on Sunday, November 17, 2019 from 11:00AM PST 3:00PM PST.

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  • Maintenance US Production
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We will be conducting a brief network maintenance at our US Production site on Tuesday, July 16, 2019 at 9:00PM PDT. Actual impact is expected to be less than 2 minutes.

 

We will be moving traffic to new firewall infrastructure which has been pre-configured and prepared to take network traffic. When the transition is made, existing sessions may be closed. New sessions will establish on the new firewall cluster when the udpated configurations are applied. This maintenance is critical to maintain secure and performant performance.

 

API and UI availability will be briefly affected. RevPro services will not be affected.

  • Maintenance US Production
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We will be conducting a network maintenance in our US Production datacenter on Sunday November 11, 2018. API and UI transactions will be unavailable for up to 1 hour during the maintenance window. 

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Zuora Workflow App Maintenance for US and EU Production, August 8, 2018 at 12:30 AM - 1:00 AM PT / (7:30AM - 8:00AM GMT)

 

This is a required infrastructure maintenance for the Workflow App to guarantee resiliency, speed and efficiency. 

 

During this time period, 12:30 AM PT to 1:00 AM PT, the Workflow database serving both EU and US, will be moved to a dedicated node. All scheduled workflows will resume after this scheduled downtime. All Workflow driven via web API callouts will fail if triggered during this window. All workflow driven via Zuora API callouts will automatically retry if retry is enabled in your tenant callout setup.

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Bringing new internal VM cluster on to network in redundant network configuration

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