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06/21/19 UPDATE: This maintenance will proceed as scheduled for the Sandbox environment only. We will not be moving Production traffic at this time.

 

During final implementation of the equivalent change in our standby environments on Thursday, June 20, we discovered a service interruption of 30-60 seconds. Due to this, we will schedule the Production maintenance for a date approximately 3 weeks from now. The new date and time will be decided and announced by Wednesday, June 26, with a minimum of 2-3 weeks of advanced notice prior to the implementation.

 

In order to increase network capacity, security, and reliability we will be conducting a network maintenance in our US Production and Sandbox datacenter on Friday, June 21, 2019 from 9:00PM PDT to 11:00PM PDT. Actual impact is expected to be less than 2 minutes.

 

We will be moving traffic to new firewall infrastructure, which has been pre-configured and prepared to take network traffic. When the transition is made, existing sessions will be closed. New sessions can be re-established within 2 minutes.

 

API and UI availability will be briefly affected. RevPro services will not be affected.

 

A maintenance status message will be posted upon completion of the activity.

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Zuora Reporting and Insights Analysis will undergo maintenance for Performance Test Environment (PT1/PTE), US API Sandbox, & US Production environments.

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We plan to perform a system maintenance operation in our US Production Environment on 2018-09-16 between 07:30 PM - 08:30 PM PDT.

This maintenance is necessary in order to collect more insights metrics from the message bus service so that we can improve monitoring and in-time alerts.

During the maintenance window, US tenants in Production will experience UI and API service performance degradation.

This announcement will be updated when there is new progress of the scheduled maintenance.

  • Maintenance Production
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We plan to perform a system maintenance operation in our EU Production Environment on 2018-09-09 between 07:30 PM - 08:30 PM PDT.

This maintenance is necessary in order to collect more insights metrics from the message bus service so that we can improve monitoring and in-time alerts.

During the maintenance window, EU tenants in Production will experience UI and API service performance degradation.

This announcement will be updated when there is new progress of the scheduled maintenance.

  • Maintenance Production
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Zuora will be conducting database maintenance activities to US Production environment between 8:00 pm - 9:00 pm July 7 PDT.

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  • Maintenance Production
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Zuora will be conducting database maintenance activities to US Production environment between 8:00 pm - 9:00 pm June 23 PDT. 

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  • Maintenance Production
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Between 7PM and 8PM PST Saturday May 26, batch functions will be delayed for 10 minutes. All batch processing will be queued (delayed) for the duration of the maintenance and will resume processing once complete.

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  • Maintenance Production
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We plan on performing a DB maintenance operation in our US Production Environment on Sun MAY 20th between 10:00 PM and 12:00 PM PDT.

 

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  • Maintenance Production
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We plan on performing a system maintenance operation in our EU Production Environment on Sat, May 19th between 7:00PM - 8:00PM PDT 2018.

 

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  • Maintenance Production
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We plan on performing a DB maintenance operation in our US Production Environment on Sat April 7th betwwen 10:00 PM and 12:00 PM PDT.

 

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  • Maintenance Production
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We plan on performing a DB maintenance operation in our US Production Environment. Please subscribe to this thread to be stay updated.

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  • Maintenance Production
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To improve reliability, processing capacity, and resiliency of our messaging queue systems, we are performing a scheduled maintenance in US Production environment on Thursday, December 21, 2017 from 6:00 PM PST until 10:00 PM PST.  
 
During this maintenance, there will be NO service interruption expected.

  • Maintenance Production