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Release Notifications

Release Updates, Breaking Changes and Product Updates.

245 Views
2 Comments

The planned deployment schedule is as follows:

  • EU Cloud Sandbox Release: 01/12/2021 (Tuesday) PT
  • US Cloud Sandbox Release: 01/12/2021 (Tuesday) PT 
  • US Data Center Sandbox Release: 01/12/2021 (Tuesday) PT 
  • EU Cloud Production Release: from 01/19/2021 (Tuesday) PT to 01/21/2021 (Thursday) PT
  • US Cloud Production Release: from 01/19/2021 (Tuesday) PT to 01/21/2021 (Thursday) PT
  • US Data Center Production: from 01/19/2021 (Tuesday) PT to 01/21/2021 (Thursday) PT


No service disruption is expected for this release.
Release Notes for release 290 will be published under Zuora Release Notes after Sandbox release.We will update the release status in the comments to this post.

  • Announcement
389 Views
2 Comments

As part of our upcoming January 2021 release of Zuora Billing, in order to improve the overall performance and stability, two new limits on the operations of AQuA / Data Source Export will be introduced in Zuora Billing tenants. 

 

The new limits are as follows:

 

Limit

Before R290

R290 and later

Maximum Processing Time Per Query

8 Hours

3 Hours

Maximum Number of Concurrent Jobs

Unlimited

50

 

For more information about these limits, please read this FAQ below.

 

FAQ for Aqua & Data Source Export Limits

 

What is the change we are making?

As part of the January 2021 release, the two limits below will be introduced to all Zuora tenants for the operation AQuA and Data Source Export.

 

Limit

Before R290

R290 and later

Maximum Processing Time Per Each Query

8 Hours

3 Hours

Maximum Number of Concurrent Jobs

Unlimited

50

 

Why are we making this change?

To improve the overall performance and stability for the Zuora system.

 

When will the change take effect?

The change will take effect in the Billing January 2021 release which is planned within the time frame from Jan 19th to Jan 21st.

 

When could I be at risk of hitting a limit?

When you use AQuA API, Data Source Export API (SOAP Export, CRUD: Create Export), your integration could be at risk of hitting the limits.

 

Will Zuora notify me if I hit a limit?

 

When the limit of Maximum Processing Time Per Each Query is exceeded, the result payload of AQuA jobs shows status as “aborted”, errorCode as “90027”, message as “The query exceeded maximum processing time.”; the result of Data Source Export jobs shows status as “Failed”,  and statusReason as “The query exceeded maximum processing time.” Refer to the API of Get Job Result and Get Export Result.

 

When the limit of Maximum Number of Concurrent Jobs is exceeded, the request of creating new AQuA/ZOQL queries is rejected with the error code “90028” and the message “The total number of concurrent jobs has exceeded the limit allowed by the system.”. Refer to the API of Submit AQuA queries, and Create Export.

 

What action do I need to take if I hit a limit?

We recommend to optimize your integration through these steps:.

  • When the limit of Maximum Processing Time Per Each Query is hit, optimize the query. Refer to the best practice when querying data from Zuora.
  • When the limit of Maximum Number of Concurrent Jobs is hit, add retry logic during submitting AquA queries or creating Export. For example, re-submit the request after waiting for 30 seconds, 1 minute, or several minutes, and so on.

 

Who should I contact if I have more questions? 

If you have more questions, contact Zuora Global Support.

  • Announcement
198 Views
1 Comment

We will be pushing a Zuora for Salesforce maintenance release (Quotes 9.31.1) to all 9.26.1+ Sandbox orgs after 6 pm Pacific on January 6, 2021.

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  • Announcement
59 Views
0 Comments

We have optimized the UIs for the Configurable Lockbox feature of Collect. There are no functional changes, but some operation flows and UI labels have been changed.

For details about the release, see Zuora Collect Release Notes.

  • Announcement
430 Views
4 Comments

The planned deployment schedule is as follows:

  • EU Cloud Sandbox Release: from 12/09/2020 (Wednesday) PT to 12/10/2020 (Thursday) PT
  • US Cloud Sandbox Release: from 12/09/2020 (Wednesday) PT to 12/10/2020 (Thursday) PT
  • US Data Center Sandbox Release: from 12/09/2020 (Wednesday) PT to 12/10/2020 (Thursday) PT
  • EU Cloud Production Release: from 12/15/2020 (Tuesday) PT to 12/17/2020 (Thursday) PT
  • US Cloud Production Release: from 12/15/2020 (Tuesday) PT to 12/17/2020 (Thursday) PT
  • US Data Center Production: from 12/15/2020 (Tuesday) PT to 12/17/2020 (Thursday) PT


No service disruption is expected for this release.
Release Notes for release 289 will be published under Zuora Release Notes after Sandbox release.We will update the release status in the comments to this post.

  • Announcement
1188 Views
9 Comments

The planned deployment schedule is as follows:

  • EU Sandbox Release: from 11/04/2020 (Wednesday) PT to 11/05/2020 (Thursday) PT
  • US Sandbox Release: from 11/04/2020 (Wednesday) PT to 11/05/2020 (Thursday) PT
  • EU Production Release: from 11/10/2020 (Tuesday) PT to 11/12/2020 (Thursday) PT
  • US Production Release: from11/10/2020 (Tuesday) PT to 11/12/2020 (Thursday) PT
  • US Data Center Production Release: from 12/03/2020 (Thursday) PT to 12/04/2020 (Friday) PT
  • EU Cloud Data Center Production Release: from 12/08/2020 (Tuesday) PT to 12/11/2020 (Friday) PT
  • US Cloud Data Center Production Release: from 12/08/2020 (Tuesday) PT to 12/11/2020 (Friday) PT


No service disruption is expected for this release.
Release Notes for release 288 will be published under Zuora Release Notes after Sandbox release.We will update the release status in the comments to this post.

  • Announcement
353 Views
1 Comment

We plan to release an enhancement to the Advanced Payment Manager feature of Collect soon. With the enhancement, Advanced Payment Manager will accept direct debit payments. Currently, direct debit payments are rejected in Advanced Payment Manager.

  • Announcement
587 Views
2 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: from 10/13/2020 (Tuesday) PT to 10/14/2020 (Wednesday) PT
US Sandbox Release: from 10/13/2020 (Tuesday) PT to 10/14/2020 (Wednesday) PT
EU Production Release: from 10/20/2020 (Tuesday) PT to 10/22/2020 (Thursday) PT
US Production Release: from 10/20/2020 (Tuesday) PT to 10/22/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 287 will be published under Zuora Release Notes after Sandbox release.We will update the release status in the comments to this post.

  • Announcement
554 Views
2 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: 09/17/2020 (Thursday) PT
US Sandbox Release: 09/17/2020 (Thursday) PT
EU Production Release: from 09/22/2020 (Tuesday) PT to 09/24/2020 (Thursday) PT
US Production Release: from 09/22/2020 (Tuesday) PT to 09/24/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 286 will be published under Zuora Release Notes after Sandbox release.We will update the release status in the comments to this post.

  • Announcement
1064 Views
7 Comments

As announced earlier, more enhancements to Zuora Billing are here! Three new usage charge models are expected to be made available to customers on September 30, 2020: Pre-Rated Pricing, High Water Mark Pricing, and Multi-Attribute Pricing.

Read more...

  • Announcement
581 Views
2 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: 09/08/2020 (Tuesday) PT
US Sandbox Release: 09/08/2020 (Tuesday) PT
EU Production Release: from 09/15/2020 (Tuesday) PT to 09/17/2020 (Thursday) PT
US Production Release: from 09/15/2020 (Tuesday) PT to 09/17/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 285 will be published under Zuora Release Notes after Sandbox release.We will update the release status in the comments to this post.

  • Announcement
437 Views
0 Comments

We just released the APIs for the Collections Window feature. Collections Window APIs use basic authentication. The user name is the email address that you use for logging in Zuora. The password is the API token that is shown in the settings of Collections Window.

To learn about the available API operations, see the Collections Window section in the Collect API Reference.

  • Announcement
420 Views
0 Comments

Zuora just released an update in Analytics to set the default currency of the tenant as the metric currency in the default datasets and cards that have not been edited by users. Previously, USD was the metric currency for all default datasets and cards.

  • Announcement
580 Views
2 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: 08/21/2020 (Friday) PT
US Sandbox Release: 08/21/2020 (Friday) PT
EU Production Release: from 08/25/2020 (Tuesday) PT to 08/27/2020 (Thursday) PT
US Production Release: from 08/25/2020 (Tuesday) PT to 08/27/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 284 will be published under Zuora Release Notes after Sandbox release.We will update the release status in the comments to this post.

  • Announcement
643 Views
2 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: from 08/12/2020 (Wednesday) PT to 08/13/2020 (Thursday)
US Sandbox Release: from 08/12/2020 (Wednesday) PT to 08/13/2020 (Thursday)
EU Production Release: from 08/18/2020 (Tuesday) PT to 08/20/2020 (Thursday) PT
US Production Release: from 08/18/2020 (Tuesday) PT to 08/20/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 283 will be published under Zuora Release Notes after Sandbox release. Release status will be posted as this article comments. 

  • Announcement
622 Views
2 Comments

We will be pushing a Zuora for Salesforce maintenance release (Quotes 9.26) to all 9.23+ Sandbox orgs after 6 pm Pacific on August 12, 2020.

Read more...

  • Announcement
683 Views
2 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: from 08/04/2020 (Tuesday) PT to 08/05/2020 (Wednesday)
US Sandbox Release: from 08/04/2020 (Tuesday) PT to 08/05/2020 (Wednesday)
EU Production Release: from 08/11/2020 (Tuesday) PT to 08/13/2020 (Thursday) PT
US Production Release: from 08/11/2020 (Tuesday) PT to 08/13/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 282 will be published under Zuora Release Notes after Sandbox release. Release status will be posted as this article comments. 

  • Announcement
626 Views
0 Comments

The Promo Codes application release 1.3 is expected to be deployed to all production instances on August 5, 2020.  In this release, we will provide additional functionality and simplicity around Campaigns and custom fields management for Promo Codes.

Read more...

  • Announcement
757 Views
2 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: from 07/15/2020 (Wednesday) PT to 07/16/2020 (Thursday) PT
US Sandbox Release:from 07/15/2020 (Wednesday) PT to 07/16/2020 (Thursday) PT
EU Production Release: from 07/21/2020 (Tuesday) PT to 07/23/2020 (Thursday) PT
US Production Release: from 07/21/2020 (Tuesday) PT to 07/23/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 281 will be published under Zuora Release Notes after Sandbox release. Release status will be posted as this article comments. 

  • Announcement
801 Views
2 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: 07/08/2020 (Wednesday) PT
US Sandbox Release: 07/08/2020 (Wednesday) PT
EU Production Release: from 07/14/2020 (Tuesday) PT to 07/16/2020 (Thursday) PT
US Production Release: from 07/14/2020 (Tuesday) PT to 07/16/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 280 will be published under Zuora Release Notes after Sandbox release. Release status will be posted as this article comments. 

  • Announcement
824 Views
2 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: 06/18/2020 (Thursday) PT
US Sandbox Release: 06/18/2020 (Thursday) PT
EU Production Release: from 06/23/2020 (Tuesday) PT to 06/24/2020 (Wednesday) PT
US Production Release: from 06/23/2020 (Tuesday) PT to 06/24/2020 (Wednesday) PT

No service disruption is expected for this release.
Release Notes for release 279 will be published under Zuora Release Notes after Sandbox release. Release status will be posted as this article comments. 

  • Announcement
1183 Views
4 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: 06/09/2020 (Tuesday) PT
US Sandbox Release: 06/09/2020 (Tuesday) PT
EU Production Release: from 06/16/2020 (Tuesday) PT to 06/18/2020 (Thursday) PT
US Production Release: from 06/16/2020 (Tuesday) PT to 06/18/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 278 will be published under Zuora Release Notes after Sandbox release. Release status will be posted as this article comments. 

  • Announcement
589 Views
1 Comment

We will be pushing a Zuora for Salesforce maintenance release (Quotes 9.24.1) to all 9.23+ Sandbox orgs after 6 pm Pacific on June 11, 2020.

Read more...

  • Announcement
1201 Views
4 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: 05/21/2020 (Thursday) PT
US Sandbox Release: 05/21/2020 (Thursday) PT
EU Production Release: from 05/26/2020 (Tuesday) PT to 05/28/2020 (Thursday) PT
US Production Release: from 05/26/2020 (Tuesday) PT to 05/28/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 277 will be published under Zuora Release Notes after Sandbox release. Release status and release notes link will be posted as this article comments. 

  • Announcement
980 Views
3 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: 05/14/2020 (Thursday) PT
US Sandbox Release: 05/14/2020 (Thursday) PT
EU Production Release: from 05/19/2020 (Tuesday) PT to 05/21/2020 (Thursday) PT
US Production Release: from 05/19/2020 (Tuesday) PT to 05/21/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 276 will be published under Zuora Release Notes after Sandbox release. Release status and release notes link will be posted as this article comments. 

  • Announcement
1059 Views
3 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: from 05/06/2020 (Wednesday) PT to 05/07/2020 (Thursday) PT
US Sandbox Release: from 05/06/2020 (Wednesday) PT to 05/07/2020 (Thursday) PT
EU Production Release: from 05/12/2020 (Tuesday) PT to 05/14/2020 (Thursday) PT
US Production Release: from 05/12/2020 (Tuesday) PT to 05/14/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 275 will be published under Zuora Release Notes after Sandbox release. Release status and release notes link will be posted as this article comments. 

  • Announcement
555 Views
1 Comment

We will be pushing a Zuora for Salesforce maintenance release (Quotes 9.23) to all 9.22 Sandbox orgs after 6 pm Pacific on April 28th, 2020.

Read more...

  • Announcement
2776 Views
10 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: from 04/16/2020 (Thursday) PT to 04/17/2020 (Friday) PT
US Sandbox Release: from 04/16/2020 (Thursday) PT to 04/17/2020 (Friday) PT
EU Production Release: from 04/21/2020 (Tuesday) PT to 04/23/2020 (Thursday) PT
US Production Release: from 04/21/2020 (Tuesday) PT to 04/23/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 274 will be published under Zuora Release Notes after Sandbox release. Release status and release notes link will be posted as this article comments. 

  • Announcement
914 Views
2 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: 04/08/2020 (Wednesday) PT
US Sandbox Release: 04/08/2020 (Wednesday) PT
EU Production Release: from 04/14/2020 (Tuesday) PT to 04/16/2020 (Thursday) PT
US Production Release: from 04/14/2020 (Tuesday) PT to 04/16/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 273 will be published under Zuora Release Notes after Sandbox release. Release status and release notes link will be posted as this article comments. 

  • Announcement
821 Views
2 Comments

The planned deployment schedule is as follows:
EU Sandbox Release: from 03/19/2020 (Thursday) PT to 03/20/2020 (Friday) PT
US Sandbox Release: from 03/19/2020 (Thursday) PT to 03/20/2020 (Friday) PT
EU Production Release: from 03/24/2020 (Tuesday) PT to 03/26/2020 (Thursday) PT
US Production Release: from 03/24/2020 (Tuesday) PT to 03/26/2020 (Thursday) PT

No service disruption is expected for this release.
Release Notes for release 272 will be published under Zuora Release Notes after Sandbox release. Release status and release notes link will be posted as this article comments. 

  • Announcement