Release Notifications

We will be performing emergency maintenance to the Connect platform on 12/12/2018 from 9:00pm to 12:00am (midnight) Pacific.

Maintenance window extended to 12/13 1:00am Pacific

The release notes for Zuora Release 235, December 2018 are on our Knowledge Center! 

Release Schedule

• Subscribe to Release Notifications in Zuora Community to receive notifications about Zuora Application releases.

Here are some highlights:

We are pleased to announce the Zuora Release 235 December 2018 Release

We will be pushing a Zuora for Salesforce maintenance release (Quotes 9.9) to all 9.8 Sandbox orgs after 5 pm Pacific on Dec 4.

 Maintenance to Update SSL Certificate for zuora.com api.zuora.com rest.zuora.com 

The release notes for Zuora Release 234, November 2018 are on our Knowledge Center! 

Release Schedule

• Subscribe to Release Notifications in Zuora Community to receive notifications about Zuora Application releases.

Here are some highlights:

We are pleased to announce the Zuora Release 234 November 2018 Release

We will be pushing a Zuora for Salesforce maintenance release (Quotes 9.8) to all 9.7 Sandbox orgs after 5 pm Pacific on Oct 23.

Critical Sandbox Environment Maintenance – Tuesday October 23, 2018 FROM 7:00PM UNTIL 11:00PM PDT

Zuora Insights and Dashboard features will undergo maintenance on Saturday 10/27/2018 from 06:00PM - 08:00PM PT in the US Production environment only.

A subset of customers may be experiencing connection issues between PCEs and Avalara taxation test service.

We plan to perform a scheduled maintenance for Real-time Usage Rating feature in our US Production environment on Wednesday October 17th, 2018, between 12:00AM and 1:00AM PT.

This maintenance will only impact Zuora customers who have Real-time Usage Rating feature enabled in US Production. Users of Real-time Usage Rating will experience UI and API service performance degradation during the maintance window.

This announcement will be updated when there is new progress of the scheduled maintenance.

The release notes for Zuora Release 233, October 2018 are on our Knowledge Center! 

Release Schedule

• Subscribe to Release Notifications in Zuora Community to receive notifications about Zuora Application releases.

Here are some highlights:

We are pleased to announce the Zuora Release 233 October 2018 Release

We will be conducting a network maintenance in our US Production datacenter on Sunday November 11, 2018. API and UI transactions will be unavailable for up to 1 hour during the maintenance window. 

REVISED: BOOMI SCHEDULED MAINTENANCE IN US FOR NETSUITE CONNECTOR ON 10/13/2018 FROM 7:00 UNTIL 11:00 UTC

Impacted Region: US customers on NetSuite Connector

Impacted Region: US Performance Test(PT1) Environment

We will be performing an urgent preventative maintenance of our Storage system. We are reserving the 4 hour window where most time is in validation, actual work time is approximately 30 minutes so we expect the downtime to be considerably less than our window.

We will be preforming maintenance on the Connect Marketplace database to improve reliability. This maintenance will occur on 9/20/2018 from 12:00am to 12:30am PDT. During this time all Connect services and applications will be unavailable via both the UI and API.

Zuora Insights and Dashboard features will undergo maintenance on Saturday 09/15/2018 from 11:00PM - 11:59PM PT in the US Production environment only.

We are pleased to announce the Zuora Release 232 September 2018 Release

The August 2018 release notes for Zuora Connect!

We plan to perform a system maintenance operation in our US Production Environment on 2018-09-16 between 07:30 PM - 08:30 PM PDT.

This maintenance is necessary in order to collect more insights metrics from the message bus service so that we can improve monitoring and in-time alerts.

During the maintenance window, US tenants in Production will experience UI and API service performance degradation.

This announcement will be updated when there is new progress of the scheduled maintenance.

We plan to perform a system maintenance operation in our EU Production Environment on 2018-09-09 between 07:30 PM - 08:30 PM PDT.

This maintenance is necessary in order to collect more insights metrics from the message bus service so that we can improve monitoring and in-time alerts.

During the maintenance window, EU tenants in Production will experience UI and API service performance degradation.

This announcement will be updated when there is new progress of the scheduled maintenance.

Zuora Insights and Dashboard features will undergo maintenance on Friday 08/31/2018 from 5:00 PM - 07:00 PM PT in US API Sandbox environment only.

We are updating the SSL certificate used for static.na.zuora.com, static.zuora.com, connect.na.zuora.com, rest.na.zuora.com, api.zuora.com, connect.eu.zuora.com, rest.pt1.zuora.com, static.eu.zuora.com, rest.eu.zuora.com, soap.eu.zuora.com, eu.zuora.com, www.zuora.com, and zuora.com from Symantec to Comodo Certificate Authority (CA).

We will be pushing a Zuora for Salesforce maintenance release (Quotes 9.7) to all 9.6 and 9.6.1 Sandbox orgs after 5 pm Pacific on Aug 24.

Our Zuora Reporting feature will undergo maintenance on Saturday 08/18/2018 from 9:30PM - 10:30PM PT in our US API Sandbox and Performance Test (PT1) environments only.

We are pleased to announce the Zuora Release 230 (August 2018 Release)!

Zuora Workflow App Maintenance for US and EU Production, August 8, 2018 at 12:30 AM - 1:00 AM PT / (7:30AM - 8:00AM GMT)

This is a required infrastructure maintenance for the Workflow App to guarantee resiliency, speed and efficiency. 

During this time period, 12:30 AM PT to 1:00 AM PT, the Workflow database serving both EU and US, will be moved to a dedicated node. All scheduled workflows will resume after this scheduled downtime. All Workflow driven via web API callouts will fail if triggered during this window. All workflow driven via Zuora API callouts will automatically retry if retry is enabled in your tenant callout setup.