Release Notifications

Greetings,

Zuora will be conducting database maintenance activities to APISandBox environment between 8:00 pm - 9:00 pm July 16 PDT. During this maintenance window, a subset of customers will experience service disruption in this environment.

If you would like to know whether your tenant will be affected, please submit a ticket to support@zuora.com for more information.

As a part of making our service more resilient, our technology teams will be performing a maintenance to increase network device capacity at our secondary and production data centers on the following schedule:

• Secondary data center (PT environments): THURSDAY, MAY 4 18:00-19:00 PDT

• Production data center (Production and Sandbox environments):  SATURDAY MAY 6 8:00-9:00 PD

A limited interruption of some existing connections is possible.

Thank you for your patience while we improve our services.

UPDATE: This maintenance will be rescheduled to a later date and will not occur on April 22, 2017.

As a part of making our service more resilient, our technology teams will be performing a maintenance to increase network device capacity at our production datacenter.

We do not anticipate any interruption to the service.

Thank you for your patience while we improve our services.

As a part of making our service more resilient, our technology teams will be performing a maintenance to replace a redundant power distribution unit at our non-production datacenter.

We do not anticipate any interruption to the service.

Thank you for your patience while we improve our services.

Zuora Knowledge Center will be unavailable due to system maintenance on Saturday, April 15th, 2017 at 10pm PDT. 

Please keep the following in mind:

• This maintenance will take approximately 60 minutes.
• The Knowledge Center will be redirected to a maintenance window during this time.

We appreciate your patience while we work to quickly complete this site maintenance. Please do not hesitate to let us know if you have any questions.

As a part of making our service more resilient our technology teams will be performing emergency maintenance on our core network tier serving both Production and Sandbox environments.

We do not anticipate any interruption to the service but will be performing activities on redundant components serving live traffic.

Thank you for your patience while we improve our services.

We plan to perform Patch Release 209.1 with release schedule below (in Pacific Time):

• APISandbox release: 10 pm, 02/21 (Tuesday), PT.
• Production release: 10 pm, 02/22 (Wednesday), PT.

This patch release includes the following fixes:

• ACS-4672: Attachments to Subscriptions getting deleted
• A few internal operational fixes

No service disruption is expected for this release.