We plan on performing a DB maintenance operation in our US Production Environment on
Sunday, March 25th between 8:00 PM and 9:00 PM PDT.
This database maintenance has been rescheduled. We will keep you posted once the next maintenance window is determined.
During the maintenance window, a subset of tenants are expected to experience service disruption for approximately 30 minutes - 1 hour.
List of tenants to be impacted can be found as below:
We plan to perform a scheduled maintenance for Real-time Usage Rating feature on Wednesday 03/14/2018 from 1:00AM - 1:30AM PT in APISandbox.
This maintenance will only impact Zuora customers who have Real-time Usage Rating feature enabled in APISandbox. During the maintenance window, uploaded usage records will not be rated; API users may experience a brief disruption in Rating service.
Usage records uploaded during the maintenance window will be rated immediately after the maintenance ends.
Our Zuora Reporting feature will undergo maintenance on Thursday 03/15/2018 from 9:30PM - 9:45PM PT in API Sandbox and Performance Test (PT1) environments only.Read more...
Here are the February 2018 release notes for Zuora Connect.Read more...
Due to Amazon notification of maintenance in our AWS region, Zuora must perform a reboot of the following Production Copy Environments (Services) on Friday, March 2nd at 2:00 AM PDT.Read more...
We have emergency maintenance scheduled for Saturday, February 10th, 2018 from 4:00pm until 8:00pm PDTRead more...
Highlights include the Subscriber Self-Care Portal, Advanced Payment Manager, Price Books, Configurable Summary Level GL Interface and more!Read more...
Amzon is scheduling a maintenance on January 4, 2018 between 8:00 AM UTC (12:00AM PST) and 2:00 PM UTC (6:00AM PST), during which, below Production Copy Environments (Services) will be unavailable.Read more...
Due to Amazon notification of maintenance in our AWS region, Zuora must perform a reboot of the following Production Copy Environments (Services) on December 30th, 2017 at 10:00 AM PDT.
This Service Advisory is for informational purposes only. There is no action required from customers for this change. The SSL certificate for production is expiring on January 1 2018 and as a part of routine maintenance, we are renewing the certificate. Because the root and intermediate certificates are not changing, and the event does not require downtime, this change will be transparent for all customers and API integrations. There is no action for customers for this change.
When will these changes take effect?
Which Zuora URLs does this change effect?
This change will only affect the following production URLs:
Do I need to take action?
Customers DO NOT need to take any action. This is a routine change that will be transparent for all customers and API integrations.
Zuora Global Support is readily available to answer any additional questions you may have. Please contact us at +1-650-779-4993 or at firstname.lastname@example.org.
Zuora Customer Support Services & Community
We will be upgrading our AWS load balancer for cluster for our Connect service from a Classic AWS Load Balancer to a Application Load Balancer (ALB). This will change the DNS routing of connect.zuora.com, and any app under *.apps.zuora.com, to the new load balancer. There will be no downtime during this changes as traffic will gradually transfer from the old load balancer to the new load balancer. There are no actions required on customer's side.
Thank you!Read more...
Zuora Central is the leading Subscription Order-to-Cash Platform. As part of our continued innovation, we are transforming into a microservices-based architecture and implementing the next generation of authentication and authorization functionality.Read more...
Leverage payment tokens to maintain customer credit card confidentiality and collect payments via Ingenico.
Use Merchant e-Solution's settlement reporting to run batches on approved transactions daily. Once settled, the customer accounts will be charged and the transaction amounts will be sent to your bank accounts.
Several changes have been added to the Configurable Summary Level GL Interface:
Updated the sharing permissions handling on the Connect side.
Improvements were made to both stability and performance.
Default styling was enhanced.
Documentation, including installation and configuration details, has been updated for the following apps under the instructions tab for the following listings:
Visit Zuora Community, your personal hub for all things Zuora, and get additional support for Connect apps including:
Check out the Zuora Knowledge Center - Connect Marketplace page for detailed instructions on how to: