Happy Business Starts Here

Release Notifications

Release Updates, Breaking Changes, Product Updates, Maintenance, and Release Notes

151 Views
4 Comments

Welcome to the release notes for Zuora Billing Application Release 239 (R239), February 2019. This release includes new Zuora features, enhancements, resolved issues, and improvements to the Knowledge Center.

Read more...

92 Views
1 Comment

The planned deployment schedule is as follows:

  • EU Sandbox Release: from 02/20/2019 (Wednesday) PT
  • US Sandbox Release: from 02/20/2019 (Wednesday) PT
  • EU Production Release: 03/05/2019 (Tuesday) PT to 03/07/2019 (Thursday) PT
  • US Production Release: 03/05/2019 (Tuesday) PT to 03/07/2019 (Thursday) PT

No service disruption is expected for this release.

Release Notes for release 239 will be published under Release Notifications in Community after Sandbox release. Release status and release notes link will be posted as this article comments. 

25 Views
0 Comments

In order to increase capacity and reliability, we will be conducting a network maintenance in our Performance Test (PT1) infrastructure on Wednesday, February 20 2019 from 8:00PM PST to 10:00PM PST. API and UI functionality will be unavailable for brief periods during the maintenance window. A maintenance status message will be posted upon completion of the activity.

Update: The maintenance has completed. 

56 Views
0 Comments

In order to increase capacity and reliability we will be conducting a network maintenance in our Performance Test (PT1) infrastructure on Sunday, February 17 2019 from 8:00PM PST to 10:00PM PST. API and UI functionality will be unavailable for brief periods during the maintenance window. A maintenance status message will be posted upon completion of the activity.

Update: We have completed the maintenance.

94 Views
0 Comments

*UPDATED* The Configurable Tax Engine app will receive an update to the UI on 21 20 February 2019. 

Read more...

154 Views
0 Comments

Welcome to the release notes for Zuora Release 238 (R238), February 2019. This release includes new Zuora features, enhancements, resolved issues, and improvements to the Knowledge Center.

Read more...

102 Views
2 Comments

The planned deployment schedule is as follows:

  • EU Sandbox Release: from 02/12/2019 (Tuesday) PT
  • US Sandbox Release: from 02/12/2019 (Tuesday) PT
  • EU Production Release: 02/19/2019 (Tuesday) PT to 02/21/2019 (Thursday) PT
  • US Production Release: 02/19/2019 (Tuesday) PT to 02/21/2019 (Thursday) PT

No service disruption is expected for this release.

Release Notes for release 238 will be published on our Knowledge Center right after Sandbox release, will post release status and release notes link as this article comments. 

52 Views
0 Comments

In order to increase capacity and reliability we will be conducting a network maintenance in our Performance Test (PT1) infrastructure on Thursday, February 14 2019 from 7:00PM PST to 9:00PM PST. API and UI functionality will be unavailable for brief periods during the maintenance window. A maintenance status message will be posted upon completion of the activity.

 

Update: The scheduled maintenance has been completed.

97 Views
0 Comments

The Connect platform is updating their inbound and outbound IP addresses for both Sandbox and Production Environments.

Read more...

83 Views
0 Comments

On Tuesday, 19 February 2019, Statement Generator will release two new enhancements to increase functionality and improve customer usability.

Read more...

346 Views
0 Comments

THIS MAINTENANCE WILL BE RESCHEDULED TO A FUTURE DATE TBD.

 

In order to increase network capacity, security, and reliability we will be conducting a network maintenance in our US Production and Sandbox datacenter on Saturday, February 23 2019 from 9:00PM PST to 11:00PM PST.

 

API and UI functionality will be unavailable for brief periods during the maintenance window as we transition in new capacity and network paths optimize. Pre-configuration and placement work has been completed in order to minimize traffic interruptions during the maintenance window. RevPro services will not be impacted.

 

A maintenance status message will be posted upon completion of the activity.

72 Views
0 Comments

Zuora RevPro 36.003.00 has been released! Please check out the new features and enhancements for this version in the Release Notes.

Read more...

126 Views
0 Comments

For customer experience reasons, going forward you may only launch one instance of a Zuora Connect application/feature per environment.

Read more...

170 Views
1 Comment

We will be pushing a Zuora for Salesforce maintenance release (Quotes 9.11) to all 9.9+ Sandbox orgs after 5 pm Pacific on Wednesday, Jan 30.

Read more...

210 Views
2 Comments

Infrastructure maintenance for Q1 2019 is scheduled  on Feb 2019

 

  •  Sandbox    : 09/Feb/2019 at 19:00 Hrs until 10/Feb/2019 02:00 Hrs PT.
  •  Production : 16/Feb/2019 at 19:00 Hrs until 17/Feb/2019 02:00 Hrs PT.
Read more...

135 Views
0 Comments

The release notes for Zuora Release 237, January 2018 are on our Knowledge Center! 

 

Release Schedule

  • Subscribe to Release Notifications in Zuora Community to receive notifications about Zuora Application releases.

Here are some highlights:

Read more...

196 Views
2 Comments

Configurable Lockbox will release a new enhancement to allow lockbox files to process payments using both the account and invoice number.

Read more...

273 Views
2 Comments

We are pleased to announce the Zuora Release 237 January 2019 Release

Read more...

102 Views
0 Comments

In order to increase capacity and reliability we will be conducting a network maintenance in our Performance Test (PT1) infrastructure on Wednesday, January 23, 2019 from 8:00PM PST to 10:00AM PST. API and UI functionality will be unavailable for brief periods during the maintenance window. A maintenance status message will be posted upon completion of the activity.

 

The scheduled maintenance in Performance Test (PT1) environment has been finished. All systems are operational. 

85 Views
0 Comments

Zuora Dashboard features will undergo maintenance on Friday 01/18/2018 from 06:00PM - 06:30PM PT in the US Production environment only.

Read more...

109 Views
0 Comments

We will be conducting a network maintenance in our Performance Test (PT1) infrastructure on Saturday, January 19 2019 from 7:00PM PST to 9:00PM PST. API and UI functionality will be unavailable for brief periods during the maintenance window.

Read more...

405 Views
4 Comments

We will be conducting a network maintenance in our US Production datacenter on Saturday, January 26 2019 from 7:00PM PST to 9:00PM PST. API and UI functionality will be unavailable for brief periods during the maintenance window. 

Read more...

86 Views
0 Comments

The Collections Window scheduler will be going through a functionality update on Thursday, 18 January 2019.

Read more...

146 Views
0 Comments

We are pleased to announce that the Zuora RevPro 36.002.00 Release Notes has been published!

Read more...

139 Views
0 Comments

The release notes for Zuora Release 236, January 2018 are on our Knowledge Center! 

 

Release Schedule

  • Subscribe to Release Notifications in Zuora Community to receive notifications about Zuora Application releases.

Here are some highlights:

Read more...

312 Views
4 Comments

Commerce Release Update *UPDATED*

17 January 2019

 

On Thursday, January 17th, 2019 (previously Monday, January 14th, 2019), the Subscriber Portal will be receiving several enhancements to improve usability. Existing Subscriber Portal instances and their configurations will not be impacted by this release. 

 

Enhancements

  • Admin portal enhancements to give the site a more consistent look and feel, as well as provide a few feature enhancements including:
    1. The ability to override a piece of the CSS as opposed to viewing the entire CSS
    2. An email template section for added control over emails generated from the portal including ‘Email Invitations’, ‘Password Reset’, and ‘New Account Confirmation’.
      Email templates can be plain text or HTML.
    3. Updated dashboard functionality to become much more configurable through JavaScript & HTML:
      • The ability to set and modify the Carousel Links so that you can better control the user experience on your portal
      • The addition of a new feature, Quicklinks. Quicklinks grants you the ability to label and link to any HTTP: or HTTPS: link that you desire for your customers to see
      • Dashboard tiles can be enabled, disabled, shifted around and resized to fit your design needs
      • A new tile has been added to display end subscriber’s usage
      • The ability to add a new tile with custom HTML & JavaScript, including the ability to inherit CSS from the default class, and call into Zuora to pull information to display on the custom panel
    4. New payment constraints allowing you to set a minimum and maximum payment amount based on payment method.
      For example, set the minimum or maximum amount to limit the dollar amount made to a credit card, reducing the amount of fees that would be paid.
    5. New setting to enable the ability to allow end subscribers to:
      • View & pay debit memos with created payment methods
      • View credit memos and how they have been applied
      • Use credit memos when paying invoices or debit memos
    6. Option to restrict which contacts can view the portal. This is the first step towards user roles and will either grant a user full access to a given account, or prevent a user from viewing an account.
    7. New option to force password rules when end subscribers set their portal passwords.
    8. New internationalization options to control all of the text displayed in the site with internationalization.  Languages text is entered in the portal and a selection can be made by the end subscriber. You can also set what the default language is for the site.
    9. Enable the ability to view usage in a custom panel, as well as show a usage screen to the end subscriber.  When viewing usage via the portal the end subscriber can also choose to filter the usage and have it emailed to them.
  • Contact screen enhancements:
    1. Better grouping and display of contact details
    2. Adding a new contact
    3. Address validation when entering an address
  • Promo Codes enhancements:
    1. Bulk Promo Creation
    2. Upgraded API to allow users to query by campaign
    3. Implement notification upon creation of campaign



Future Enhancements

  • Subscription management features that allow you to create new subscriptions, and manage existing subscriptions.
  • Enhanced admin portal layout including the ability to search for configuration.
  • Integration with the promo codes app supporting coupon like functionality to end subscribers.
  • Pricebooks addition to control pricing based on various attributes.



289 Views
2 Comments

We are pleased to announce the Zuora Release 236 January 2019 Release

Read more...

98 Views
0 Comments

The Configurable Payment Retry feature has gone through a functionality update.

Read more...

255 Views
2 Comments

Zuora Collect Release Update
Enhancements

  • Configurable Payment Retry has two additional statuses available for use when retrying payments at the invoice level: Complete and Complete - External. The addition of these two statuses does not impact any historical data. The full list of available statuses and their descriptions are listed below.
    Invoice Retry status can have five different options which are updated by the Configurable Payment Retry feature: 
    1. In Retry - An 'In Retry' status indicates the invoice is actively in the retry process. Navigate to the last payment made on the invoice for further information on the customer group and retry attempt number. 
    2. Complete - The rety cycle has concluded due to a successful payment. 
    3. Complete - External - The retry cycle has concluded and payment was made from an outside source (i.e. ad-hoc payment).
      When a payment is collected from an outside source, the response status will be updated the next time retry logic is executed. 
    4. Failure - The retry cycle has concluded and no payment was obrtained. 
    5. Blank - Invoice is not in retry status. 
    Configurable Paymen retry has revomed the retry status of 'Success'. The removal of this status does not impacy any historical data. Customers previoulsy using the Success status should now use either Complete or Complete - External.

    Account Retry status can have three different options which are updated by the Configurable Payment Retry feature:
    1. In Retry - An 'In Retry' status indicates the account is actively in the retry process. Navigate to the last payment made on the account for further information on the customer group and retry attempt number.
    2. Failure - The retry cycle has concluded and no payment was obtained. A failure response will also diable the auto-pay on the account.
    3. Blank - Account is not in retry status. 

  • The release of our newest Collect feature - Statement Generator! Create account statements to provide customers with their account hsitory. Learn more about Statement Generator

 

Future Enhancements

Release Date: 4 January 2019

  • Ability to use the retry logic of Configurable Payment Retry with the functionality of Advanced Payment Manager. 
  • A Response Code Wizard in Configurable Payment Retry to easily manage gateway response codes and their mappings. 

Release Date: January 2019

  • Enhanced functionality of Configurable Lockbox to process lockbox files using account and invoice information. 

159 Views
0 Comments

We will be performing emergency maintenance to the Connect platform on 12/12/2018 from 9:00pm to 12:00am (midnight) Pacific.

Maintenance window extended to 12/13 1:00am Pacific

Read more...