Release Notifications

eric-neto Zuora Staff

Zuora Staff

Zuora for Salesforce maintenance release (Quotes 9.1.2) has been pushed to all 9.1.1 Sandbox orgs on Jan 10th.

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Jiangli Zuora Staff

Zuora Staff

We are pleased to announce the Zuora January 2018 Release!

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Megan Zuora Staff

Zuora Staff

ZUORA CONNECT DECEMBER 2017 RELEASE NOTES

by Zuora Staff 2 weeks ago - last edited a week ago by Community Manager

Highlights include the Subscriber Self-Care Portal, Advanced Payment Manager, Price Books, Configurable Summary Level GL Interface and more!

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weiwei Zuora Moderator

Zuora Moderator

Amzon is scheduling a maintenance on January 4, 2018 between 8:00 AM UTC (12:00AM PST) and 2:00 PM UTC (6:00AM PST), during which, below Production Copy Environments (Services) will be unavailable.

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Rolando Zuora Moderator

Zuora Moderator

Due to Amazon notification of maintenance in our AWS region, Zuora must perform a reboot of the following Production Copy Environments (Services) on December 30th, 2017 at 10:00 AM PDT.

 

 

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gelaimr Z-Support SME

Z-Support SME

To improve reliability, processing capacity, and resiliency of our messaging queue systems, we are performing a scheduled maintenance in US Production environment on Thursday, December 21, 2017 from 6:00 PM PST until 10:00 PM PST.  
 
During this maintenance, there will be NO service interruption expected.

eric-neto Zuora Staff

Zuora Staff

We will be pushing a Zuora for Salesforce maintenance release (Quotes 9.1.1) to all 9.1 Sandbox orgs after 5 pm Pacific on Dec 20.

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Rossi Zuora Moderator

Zuora Moderator

To improve reliability, processing capacity, and resiliency of our messaging queue systems, we are performing a scheduled maintenance in EU Production environment on Sunday, December 17th, 2017 from 6:00 PM PST until 8:00 PM PST.  
 
During this maintenance, there will be NO service interruption expected.
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Rossi Zuora Moderator

Zuora Moderator

SCHEDULED MAINTENANCE IN US SANDBOX ENVIRONMENT - Dec 14, 2017

by Zuora Moderator ‎12-13-2017 10:59 PM - edited ‎12-13-2017 11:01 PM

To improve reliability, processing capacity, and resiliency of our messaging queue systems, we are performing a scheduled maintenance in US Sandbox environment on Thursday, December 14th, 2017 from 6:00 PM PST until 8:00 PM PST.  
 
During this maintenance, there will be NO service interruption expected.
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scottb Zuora Moderator

Zuora Moderator

This Service Advisory is for informational purposes only. There is no action required from customers for this change. The SSL certificate for production is expiring on January 1 2018 and as a part of routine maintenance, we are renewing the certificate. Because the root and intermediate certificates are not changing, and the event does not require downtime, this change will be transparent for all customers and API integrations. There is no action for customers for this change.

 

When will these changes take effect?

  • The change will occur on December 20, 2017, from 7:00 AM to 12:00 PM December 21 2017,8:30 AM to 1:30 PM Pacific Time. This is a zero downtime deployment, therefore there is no expected service interruption.

Which Zuora URLs does this change effect?

 

This change will only affect the following production URLs:

  1. https://www.zuora.com
  2. https://api.zuora.com
  3. https://static.zuora.com
  4. https://rest.zuora.com

Do I need to take action?

Customers DO NOT need to take any action. This is a routine change that will be transparent for all customers and API integrations.

Zuora Global Support is readily available to answer any additional questions you may have. Please contact us at +1-650-779-4993 or at support@zuora.com.



Best Regards,

Zuora Customer Support Services & Community

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andrea_blotzer Zuora Staff

Zuora Staff

We will be pushing a Zuora for Salesforce maintenance release (Quotes 9.1) to all 9.0 Sandbox orgs after 5 pm Pacific on Dec 13.

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Patrick Z-Support SME

Z-Support SME

We will be upgrading our AWS load balancer for cluster for our Connect service from a Classic AWS Load Balancer to a Application Load Balancer (ALB). This will change the DNS routing of connect.zuora.com, and any app under *.apps.zuora.com, to the new load balancer. There will be no downtime during this changes as traffic will gradually transfer from the old load balancer to the new load balancer. There are no actions required on customer's side.

 

 

Thank you!

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Jiangli Zuora Staff

Zuora Staff

We are pleased to announce the Zuora December 2017 Release!

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Lana Community Manager

Community Manager

[Postponed] Changes to Zuora Authentication & UI Login

by Community Manager ‎12-04-2017 05:15 AM - edited ‎12-14-2017 06:31 PM

Zuora Central is the leading Subscription Order-to-Cash Platform. As part of our continued innovation, we are transforming into a microservices-based architecture and implementing the next generation of authentication and authorization functionality.

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Megan Zuora Staff

Zuora Staff

ZUORA CONNECT NOVEMBER 2017 RELEASE NOTES

by Zuora Staff ‎12-01-2017 07:32 AM - edited ‎12-01-2017 07:33 AM

New Application(s)

Ingenico Tokenized Payment Gateway

Leverage payment tokens to maintain customer credit card confidentiality and collect payments via Ingenico.

 

Merchant e-Solutions Settlement Payment Reconciliation

Use Merchant e-Solution's settlement reporting to run batches on approved transactions daily. Once settled, the customer accounts will be charged and the transaction amounts will be sent to your bank accounts.

 

Application Updates

Configurable Summary Level GL Interface

Several changes have been added to the Configurable Summary Level GL Interface:

  • SFTP file transfer now supported
  • Process run completion metrics improved
  • Added the ability to re-run a failed execution
  • Zuora Journal Run number has now been added as a column in the interface

 

Price Books

Updated the sharing permissions handling on the Connect side.

 

Subscriber Self-Care Portal

Improvements were made to both stability and performance.

Default styling was enhanced.

 

Documentation

Documentation, including installation and configuration details, has been updated for the following apps under the instructions tab for the following listings:

Visit Zuora Community, your personal hub for all things Zuora, and get additional support for Connect apps including:

  • Visit the Zuora Connect User Group to view app documentation.
  • Get answers to your questions from other app users and our SMEs.
  • Help identify Bugs by adding "[BUG]" in the subject line and our team will look into it.
  • Share your ideas on helping us make the app better with Connect Ideas

Check out the Zuora Knowledge Center - Connect Marketplace page for detailed instructions on how to:

  • Manage Zuora Connect apps in your environment and Connect
  • Share a Zuora Connect app instance





weiwei Zuora Moderator

Zuora Moderator

Scheduled Maintenance in US Production Environment - Nov 19, 2017

by Zuora Moderator on ‎11-14-2017 12:16 PM - last edited on ‎11-14-2017 12:30 PM by Community Manager

We are performing a scheduled maintenance in US Production environment on Sunday, November 19th, 2017 from 7:00 PM PST until 9:00 PM PST.
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Rolando Zuora Moderator

Zuora Moderator

We will be performing our scheduled maintenance of the API Sandbox environment on November 14th, 2017 from 7:00 PM PDT until 9:00 PM PDT.

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KevinM Zuora Staff

Zuora Staff

We will be performing a maintenance on our Connect service on November 14th from 5pm until 6pm Pacific. During this time, there may be brief service interruption. This work is to upgrade to new infrastructure and service management of the Connect environment.

Rolando Zuora Moderator

Zuora Moderator

We are performing our scheduled maintenance of the PT1 environment on November 12th.

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Jiangli Zuora Staff

Zuora Staff

We are pleased to announce the Zuora November 2017 Release!

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Zuora-Support Community Manager

Community Manager

Scheduled Maintenance of the PT1 Environment

by Community Manager on ‎11-08-2017 01:09 PM - last edited on ‎11-08-2017 01:21 PM by Community Manager

We will be performing a scheduled maintenance of the PT1 environment on November 9th from 7pm PDT until 8pm PDT...

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andrea_blotzer Zuora Staff

Zuora Staff

A Zuora for Salesforce release (Quotes 9.0) is now available.

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Zuora-Support Community Manager

Community Manager

For all things related to Connect, please visit the Zuora Connect area in the Community

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Yvonne Support Team

Support Team

Greetings,

 
We plan on performing a DB maintenance operation in our Performance Test (PT1) Environment on Sunday, Nov 5th 2017 between 6:00PM and 7:00PM PDT.
 
During the maintenance window, users are expected to experience disruption in service.
 
Thank you

scottb Zuora Moderator

Zuora Moderator

[Informational] Routine Security Change to Update SSL Certificate for API Sandbox and PT1

by Zuora Moderator on ‎10-23-2017 09:35 AM - last edited on ‎10-23-2017 02:31 PM by Community Manager

 The SSL certificate for Sandbox and PT1 is expiring on Nov 7th, 2017 and as a part of routine maintenance, we are renewing it. Because the root and intermediate certificates are not changing, and the event does not require downtime, this change will be transparent for all customers and API integrations.

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Jiangli Zuora Staff

Zuora Staff

We are pleased to announce the Zuora October 2017 Release!

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andrea_blotzer Zuora Staff

Zuora Staff

A Zuora for Salesforce Q4 '16 maintenance release (Quotes 8.11) is now available.

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Megan Zuora Staff

Zuora Staff

Zuora Connect September Release Notes

by Zuora Staff on ‎10-03-2017 01:02 PM - last edited on ‎11-08-2017 04:56 PM by Community Manager

Check out what has been happening with Zuora Connect! Learn about new platform features and apps and any app updates and ehancements. 

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andrea_blotzer Zuora Staff

Zuora Staff

A Zuora for Salesforce Q4 '16 patch release (Quotes 8.10.2) is now available.

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Justin_S Zuora Staff

Zuora Staff

 

 Greetings,

 
We plan on performing a network maintenance operation in our Performance Test (PT1) Environment on Thursday, September 21st, 2017 between 10:00PM and 11:00PM PDT.
 
During the maintenance window, users are expected to experience disruption in service for no more than 15 minutes.
 
Thank you.