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Re: UPDATED: NETWORK MAINTENANCE IN US PROD/SBX ENVIRONMENTS SATURDAY, APRIL 20, 7:00 PM TO 9:00 PM

Zuora Staff

UPDATE: The maintenance window start time has been updated to 7:00PM PDT to 9:00PM PDT

 

In order to increase network capacity, security, and reliability we will be conducting a network maintenance in our US Production and Sandbox datacenter on Saturday, April 20, 2019 from 9:00PM PDT to 11:00PM PDT 7:00PM PDT to 9:00PM PDT.

 

API and UI functionality will be unavailable intermittently throughout the maintenance window as we transition in new capacity and network paths optimize. Pre-configuration and placement work has been completed in order to minimize traffic interruptions during the maintenance window. RevPro services will not be impacted.

 

A maintenance status message will be posted upon completion of the activity.

5 Comments
Zuora Staff

UPDATE: THE MAINTENANCE WINDOW START TIME HAS BEEN UPDATED TO 7:00PM PDT to 9:00PM PDT

 

In order to increase network capacity, security, and reliability we will be conducting a network maintenance in our US Production and Sandbox datacenter on Saturday, April 20, 2019 from 7:00PM PDT to 9:00PM PDT.

 

API and UI functionality will be unavailable intermittently throughout the maintenance window as we transition in new capacity and network paths optimize. Pre-configuration and placement work has been completed in order to minimize traffic interruptions during the maintenance window. RevPro services will not be impacted.

 

A maintenance status message will be posted upon completion of the activity.

Support SME

The maintenance is in good progress with close monitoring in place. We shall update again upon its completion

Zuora Staff

Implementation work has completed. We are extending the maintenance window until 9:30PM PDT as we continue validation and service restarts to restore normal operations.

Zuora Staff

The maintenance is now completed. Teams are continuing the post-maintenance validation to confirm full performance and functionality.

Zuora Staff

This maintenance has been completed. Post-maintenance validation has been completed.