We are updating the SSL certificate used for the following endpoints on December 12, 2018:
Action may be required on your part prior to December 12, 2018
When will these changes take effect on the Zuora side?
December 12, 2018 starting at 1am through 11am
How will this change impact me?
Your integration may stop functioning if your systems do not trust the correct root and intermediate certificate.
* Important Note: Some applications require a restart even if the trusted root store is in place in order to use the new certificate for SSL connections.
What action must I take?
If the Root and Intermediate Certificates are not trusted by your applications or libraries, you must complete the following actions before the scheduled maintenance to avoid any potential service disruption. Zuora cannot determine if you are impacted, so you will need to work with your technology teams to determine what actions for this certificate update.
Download and install the Appropriate Root Certificate Bundle
If your integration does not trust the Comodo Root Certificates, then the certificate must be imported into your application’s trusted CA store.
Follow these steps to download the Comodo Root Certificates:
- The CA Certificates can be downloaded from the links below:
You will need the zuora-com-root.cer and zuora-com-intermediate.cer for the following sites:
What happens if I take no action?
If the Root Certificate is not trusted by your integration, and you take no action, your systems will not be able to connect to the Zuora Production endpoint after this change is implemented. Please discuss this change with your technology teams to ensure you take the appropriate actions.
You are encouraged to register to the Zuora Community in order to receive the latest update on this topic.
Thank you for your support as it allows us to maintain the highest security standards at Zuora ensuring the safety of your data.
Zuora Support Services & Community
- SSL certificate
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