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Generic API loader import file issue

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Generic API loader import file issue

Problem:

I used Generic API loader to insert Refund records.

Actually there was a problem with 4 transactions where amount was >1000 with "," - (70,214.48; 5,397; 2,700; 1,798.44) where the refunds were processed for amounts as 70, 5, 2 and 1. 

Can you please help checking what is the issue?

Answer:

Further checking on this, The API loader took only the values before comma notation and checked with our Engineering team and found that "Currently, SOAP API framework doesn't fully support the comma format at the moment" and the Knowledge center article is updated.

 

 

Note: The SOAP API framework does not support localized number formats such as 1,234. Therefore, do not use thousand separators in SOAP requests. Use the standard numbering format such as 1234 instead.
Related article for reference - https://knowledgecenter.zuora.com/Marketplace/Developer_Tools/Configure_Generic_API_Loader#Create_a_...

 

 
 
 





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