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Re: Zuora Workflow maintenance Thursday May 28, 2020 6:00 PM to 8:00 PM PDT

Zuora Support

We will be performing required maintenance of the Zuora Workflows cloud database in both Sandbox and Production in all regions. During the maintenance window, there will be service disruptions where no workflows will be run and the API will be unavailable

 

Scheduled workflows during this period will be executed after the maintenance window ends. Please ensure you have callout retry enabled in your tenant for 5 times with intervals greater than 30 minutes to ensure all failed callouts, during this maintenance window, are retried. 

 

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Screen Shot 2020-05-21 at 2.19.39 PM.png
4 Comments
Zuora Support

The maintenance has started.

Zuora Support

The maintenance is still in progress. We are expecting it to complete in 10 - 20 minutes.

Tutor

Hi Team

Is there any update whether this has been completed? We are waiting for workflow service to resume, retrigger the failures etc as it is happening during business hours for us.

Zuora Support

The maintenance has completed.