Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services are designed to protect your Zuora software environment(s), and prevent downtime resulting from faulty or failing systems.
Early April - date/time to be announced in the next 1-2 weeks
Performance Test (PT1)
We will be performing a scheduled maintenance downtime of the Performance Test (PT1) environment in
Early April. During this maintenance window, the PT1 environment will be unavailable for 4-6 hours.
Potentially Impacted service:
All services in this environment will be unavailable for the duration of the scheduled window
What actions must I take:
The environment IP is will be changed following this maintenance.
This MAY impact you, if your organization whitelists Zuora outbound IP (from Zuora to Customer) for Zuora Billing Callouts, you may need to change the IP to the new value for “Performance Test Environments”:
220.127.116.11 18.104.22.168 22.214.171.124 126.96.36.199 188.8.131.52 184.108.40.206 220.127.116.11 18.104.22.168 22.214.171.124 126.96.36.199 188.8.131.52 184.108.40.206
Note: We will update this thread with any additional IPs and with specific details as the Maintenance and dates are finalized. We will also update our corresponding Knowledge Center documentation following the maintenance
See Also: Zuora KC Inbound and Outbound IP Addresses