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Zuora Support

Impacted Region: US Performance Test(PT1) Environment


We will be performing an urgent preventative maintenance of our Storage system. We are reserving the 4 hour window where most time is in validation, actual work time is approximately 30 minutes so we expect the downtime to be considerably less than our window. 


Impacted services:

  • Salesforce PDF/Word Quote Generation
  • PDF/Word Invoice Billing
  • AQuA files and processing
  • Export API files and processing
  • queryMore

All other batch processing will be queued (delayed) for the duration of the maintenance and will resume processing once complete.