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[Informational] Routine Security Change to Update SSL Certificate for API Sandbox and PT1

Zuora Staff

This Service Advisory is for informational purposes only. There is no action required from customers for this change. The SSL certificate for Sandbox and PT1 is expiring on Nov 7th, 2017 and as a part of routine maintenance, we are renewing it. Because the root and intermediate certificates are not changing, and the event does not require downtime, this change will be transparent for all customers and API integrations.


When will these changes take effect?
• The change will occur on October 25th 2017 from 9:00 AM to 1:00 PM Pacific Time. This is a zero downtime deployment, therefore there is no expected service interruption. 

Which Zuora URLs does this change effect?

This change will only affect the following URLs:
1. https://apisandbox.zuora.com
2. https://apisandbox-api.zuora.com
3. https://apisandboxstatic.zuora.com
4. https://pt1.zuora.com
5. https://pt1-api.zuora.com
6. https://pt1static.zuora.com
7. https://live-www.zuora.com


Do I need to take action?
Customers DO NOT need to take any action. This is a routine change that will be transparent for all customers and API integrations.

Zuora Global Support is readily available to answer any additional questions you may have. Please email us at support@zuora.com.


Best Regards,
Zuora Customer Support Services & Community