Happy Business Starts Here

Re: Emergency Maintenance: Select Marketplace Apps Services - March 4, 2020 6:00am to 7:00am PST

Zuora Staff

We will be performing emergency maintenance to the Marketplace Apps platform on 3/4/2020 from 6:00am to 7:00am PST.  During this time select Marketplace Applications may be unavailable. This maintenance is to address a mandated update required by our services provider (Amazon Web Services).

Impacted Marketplace Apps:  

Prepaid Drawdown

Insights Connector

Invoice Numbering

Minimum Commitment

Developer Tools

App Store Connector

Flexera Connector

Booking Based Revenue Recognition

Tokenized Payment Gateway

NetSuite Connector

Gateway Reconciliation

Payment Method Updater

Configurable Payment Retry

Configurable Lockbox

Advanced Payment Manager


Collections Window


Statement Generator

Payment Plans

Ecommerce Portal (Kong)

Customer Catalog



Connect Platform

Synsam Booking Based Rev Rec

Mobile Pay Payments and Agreements

Enel - Sia

OVH Messaging Processor



PSA Settlement App

PMI Settlement

Reports Migrator

Downtime window: 1-hour starting from 6:00am to 7:00am PST

Expected downtime: 15 minutes or less

Impact during downtime: Service unavailable or intermittent functionality

We will confirm maintenance start and completion on this thread.

We apologize for any inconvenience

Zuora Staff

Maintenance window has begun - We will update when complete

Zuora Staff

The Maintenance has been completed