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NetSuite sandbox refresh

Hello,

 

We have Zuora PCE environment connected to NetSuite sandbox and I was looking for the best practise on how to refresh both instances to avoid sync issues.

For example, we have recently refreshed Zuora PCE, but the refresh of NetSuite sandbox took about two weeks due to technical problems.

Now, when the sync runs, it fails due to duplicate data. 

 

Thank you in advance,

Anastasya