Happy Business Starts Here

NetSuite Connector Customer Migration

Zuora Staff

NetSuite Connector Customer Migration

Hello everyone,

 

We have some major announcements to share with you regarding the future of the Zuora Connector for NetSuite (Z-Suite).

 

Due to elements out of our control, the existing NetSuite Integration (found in Zuora under Billing > Manage NetSuite Integration) will cease to function permanently following the first week of March 2019 due to changes to the integration’s hosting platform.

 

In order to prevent disruption to any sync processes, we will be migrating all customers over to the newly supported Zuora Connect app, Zuora Connector for NetSuite UI, over the next couple of months. The Zuora Connector for NetSuite UI app will have an improved UI and utilizes the same underlying process and functionality you are used to. A representative from Zuora will be reaching out to you in the upcoming months to schedule a meeting to help your company migrate connectors. All migrations are estimated to take up to 60 minutes to complete.

 

Once migrated, you will notice additional settings in the Connector’s UI (documented here) that will require Invoice Settlement to be enabled on the sourced Zuora tenant prior to being used. All future updates to the Zuora Connector for NetSuite integration will be made to this new version of the process. The previous process will continue to operate for the time being, but will no longer receive updates to functionality or other enhancements. The reason for this change is that the non-Invoice Settlement version was built on SOAP APIs and all new Zuora features are built solely on REST. Due to this, all future enhancements will be focused on REST to take advantage of Zuora’s feature releases.

 

Thank you,

Tyler

Tyler Schemmel
Strategic Solutions Analyst, Zuora Connect
3 REPLIES
Tutor

Re: NetSuite Connector Customer Migration

Hi Tyler,

 

Thanks for the heads-up.  Do you know of an approximate timeline of when this will be available for testing in our Production Copy environments?

 

Thanks,

Wei

Zuora Staff

Re: NetSuite Connector Customer Migration

Hi Wei,

The app is available today for all customers and the documentation on the Knowledge Center is completely up-to-date, including additions made to the installation guide. If you wish to launch an instance in a services environment prior to your migration call, you are welcome to and can find the steps to do so in that documentation.

Thank you,

Tyler

Tyler Schemmel
Strategic Solutions Analyst, Zuora Connect
Tutor

Re: NetSuite Connector Customer Migration

Hi Tyler,

 

Thanks for responding.  I did not realize that our Services Environment has already been upgraded to Zuora Connect and we had not have a migration call yet with our Accounts Rep.  Is this the case for all services environment?

 

Can we follow-up offline as well?

 

Thanks,

Wei