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IP Restriction for Data Query user via OAuth not working

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IP Restriction for Data Query user via OAuth not working

Hi all,

 

We're using Data Query via OAuth with IP restrictions in place.

 

This worked for the month of December, and on 12/28, the queries started failing with an error "Forbidden", but they work if we whitelist 0.0.0.0 - 255.255.255.255.

 

We don't see any failed or successful OAuth logins from that user's login history page (but do see a failed login if we try to log in via the UI from a restricted IP address).

 

Has anyone else had this problem?

Can we confirm from Zuora's side the IP address that the user is trying to log in from via OAuth?

 

Thanks!

Peter