How and where can I get the email/callout notification history in Zuora

[Dennis]

Question: How and where can I get the email/callout notification history in Zuora?

[Dennis · Accepted solution]

Solution:

1. In Zuora UI Account page, scroll down to the bottom of the page. You can get the information from "Notification History" section.

2. Go to Settings > Billing / Payments settings > Setup Profiles, Notifications and Email Templates > Notification History

3. Get the notification history via REST API call.

• Callouts: https://www.zuora.com/developer/api-reference/#operation/GET_CalloutHistory
• Emails: https://www.zuora.com/developer/api-reference/#operation/GET_EmailHistory

[abhishek_grover]

Hi

I am trying the API calls in my sandbox and always getting blank records -

{
    "emailHistories": [],
    "success": true
}

URL  -https://rest.apisandbox.zuora.com/v1/notification-history/email?pageSize=10

But, when I check the Email History in the Billing Settings ->Notification History->Email History

(https://apisandbox.zuora.com/apps/NotificationHistory.do?method=viewAllOverNotificationHistoryFromTa...)

I can see a lot of results.

Not sure, what I am missing in the API call.

Thanks

Abhishek