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Zuora Staff

GENERATE INVOICES INSPITE OF AVALARA ERROR

HI

Is it possible that in the event of an error from Avalara (say missing Zip code or any other error), we can still go ahead with creating an invoice though with a zero tax or tax of a pre-agreed % say 5%. 

 

The client does not want the invoice to fail in the event of Avalara not returning the tax amount. In the event of Avalara error, the client requests that a preagreed tax rate be used to ensure that the invoice gets created, payment collected in order to make the content available to their customer immediately. They do not want to adversely affect the customer journey due to Avalara error?

 

Is any configuration possible to ensure that the invoice still does get created in such cases?

 

Thanks