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Re: Can someone use multiple tax providers and multiple zuora tax connectors?

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Zuora Staff

Can someone use multiple tax providers and multiple zuora tax connectors?

i.e. having one as a primary and one as a failover. If working w/ 2 tax automation platforms, and using 2 zuora tax vendor connectors, is this possible?

Steve
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Guru

Re: Can someone use multiple tax providers and multiple zuora tax connectors?

I don't think this is possible.  When setting up Tax Codes in the billing settings, the Tax Engine is required. There's only 1 tax engine per tax code and each charge in the product catalog references 1 tax code.  I wouldn't recomend changing the product's tax code if the tax calculations fail in order for it to try again.

Valued Scholar

Re: Can someone use multiple tax providers and multiple zuora tax connectors?

You can set up tax codes that use different tax engines but you can only associate one tax code per charge. In theory I think you should be able to fail over to a rate plan that is associated with your failover provider. But this would make your product catalogue double the size.