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Background:
Insights lets you create new Segments based on any of the following types of criteria:
- Account or User Attributes Values
- Account or User Metrics Values
- Whether a certain events occurred
- Whether a certain number of session occurred.
There is currently not a way to create Segments based on Event Attributes. For example, image you have an Event Type for "Viewed Video" in Insights and with it, you feed the following Event Attributes into Insights:
- Video Name
- Video Category
- Viewing Duration
- Device or Browser Information
It would be nice to be able to create Segments using Event Attributes as criteria. For example, show me Accounts with at least one "Viewed Video" in last 7 days, where the video viewed has Video Name = "Amazing Cat Video".
Community Manager
Zuora-Support