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Revenue recognition for the subscription is pointing to first version of a subscription

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Zuora Support

Revenue recognition for the subscription is pointing to first version of a subscription

Problem:

Subscription: A-S01271822 was created on 03/10/2020 12:22:41 SGT
Contract Effective Date: 04/23/2020
Service Activation Date: 04/23/2020
Customer Acceptance Date: 04/23/2020

Amendment A-AM01153331, to update Term - from Evergreen to Termed, was done on 03/17/2020 14:42:00 SGT
Contract Effective Date: 04/23/2020
Service Activation Date: 04/23/2020
Customer Acceptance Date: 04/23/2020

A-S01271822 Version 2) was created after the amendment.

Bill run for the subscription done on 04/06/2020 17:45:52 SGT (invoice INV07114461)
Revenue Schedules were created for Version1, 
We are expecting Revenue Schedules to be created for Version2 as this is the active subscription version.

 

Reason:

When a Revenue gets created it is based on the charge number in the subscription, Your revenue schedule will always point to the first version of the charge even though there is multiple version of the charge created the revenue schedule will always point to the very first version.

 

For Eg you could see there are different amendments created and multiple invoices for the same charge, but all the revenue schedule points to the first version of the charge's subscription.





 





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