I can't close my accounting period after I updated a payment stuck in processing

[monique]

I can't close my accounting period after I updated the payment stuck in processing, how can I close my period?

[monique · Accepted solution]

Once you have updated your payment from the stuck in processing status, you may then re-run your trial balance, which will clear the payment from the action required.

Here are the knowledge center articles for trial balance:

https://knowledgecenter.zuora.com/CC_Finance/E_Accounting_Periods/D_Run_a_trial_balance