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How can I override accounting code on a refund?

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Zuora Staff

How can I override accounting code on a refund?

Question: How can I override accounting code on a refund?



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6 REPLIES
Zuora Staff

Re: How can I override accounting code on a refund?

By design, refund's Accounting Code inherits the value of the corresponding payment's Accounting Code so it is not editable.

 

Please review the Create Refunds article for additional information:

https://knowledgecenter.zuora.com/CB_Billing/K_Payment_Operations/Refunds/Creating_Refunds

 

 



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Tutor

Re: How can I override accounting code on a refund?

It's possibile to inherit in a payment refund the accounting code "overrided" of a Payment ? 

Tutor

Re: How can I override accounting code on a refund?

any update ? 

Zuora Staff

Re: How can I override accounting code on a refund?

Hello,

 

I apologize for the delay.

The accounting code on a payment refund can not be overridden. The accounting code used on the original payment will be used on the payment refund.

 

Please let me know if you have any further questions.

Thank you,

Monique



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Tutor

Re: How can I override accounting code on a refund?

Can you suggest me the way? Since when I refund a payment, it inherits the accounting code according to payment type defined in this section : 

https://www.zuora.com/apps/AccountingCodeSetting.do?method=view&category=Payment

 

Is there a specific configuration to apply the same accounting code of payment? 

 

KR,

Federico

Zuora Staff

Re: How can I override accounting code on a refund?

@9careca

Please private message me your tenant # and use case so I can review this.

 

Thank you,

Monique



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