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Getting :An invalid response was received from the upstream server

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Getting :An invalid response was received from the upstream server

Hi,

 

I am getting several errors using the REST API to get the subscription by the account key:

 

Resp: 

{'status': '502', 'content-length': '58', 'expires': 'Wed, 17 May 2017 11:19:23 GMT', 'server': 'kong/0.9.9', 'connection': 'keep-alive', 'pragma': 'no-cache', 'cache-control': 'max-age=0, no-cache, no-store', 'date': 'Wed, 17 May 2017 11:19:23 GMT', 'content-type': 'text/plain; charset=UTF-8'}

Content:

An invalid response was received from the upstream server

 

It is happening frequently in the last days, and with different accounts.

Please note, I have observed, it happens after several minutes when I am analying all our accounts in Zuora. If I run the call to the api in a isolated way, it doesn't seem to be happening.

 

Thanks.

1 REPLY 1
Zuora Alumni

Re: Getting :An invalid response was received from the upstream server

Hi,

 

We will need to get more information from you offline.  Please create a ticket with support.   Thanks.

 

 



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