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Re: Unable query custom object in a workflow

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Valued Scholar

Unable query custom object in a workflow

Hi,

I try to use the Zuora workflow to get the custom object, it has Custom object > Query records. When I click on it, it shows an error: "You don't have the proper T9 settings to access Custom Object tasks."

I don't understand what it means.

custom object.PNG

How can I fix it?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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Zuora Staff

Re: Unable query custom object in a workflow

Hi,

Looks like your workflow user doesn't have custom object permission.

To solve this issue check the workflow user role having custom object permissions or not.

Annotation 2020-06-28 192822.png

Once you enable the permission for workflow user ->  Role, please check. 

Thanks,

Prem

Thanks and Regards,
Prem Anandh

View solution in original post

2 REPLIES 2
Highlighted
Zuora Staff

Re: Unable query custom object in a workflow

Hi,

Looks like your workflow user doesn't have custom object permission.

To solve this issue check the workflow user role having custom object permissions or not.

Annotation 2020-06-28 192822.png

Once you enable the permission for workflow user ->  Role, please check. 

Thanks,

Prem

Thanks and Regards,
Prem Anandh

View solution in original post

Highlighted
Valued Scholar

Re: Unable query custom object in a workflow

Hi pramamoorthy,

Thank for your support, it worked