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OmarArroum Z-Support SME

Z-Support SME

Z-Support SME
Posts: 119
Registered: ‎01-08-2016
Login button greyed out for Tenant Login in Connect

Question:

 

I'm trying to access the tenant applications for my Zuora Connector, but it does not allow me to even click the login button.

I've updated the password for that user some minutes ago in Zuora Core.

 

Can you re-enable this and/or let me know what's going on?Screen Shot 2017-10-18 at 09.36.54 copy.png



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OmarArroum Z-Support SME

Z-Support SME

Z-Support SME
Posts: 119
Registered: ‎01-08-2016
Re: Login button greyed out for Tenant Login in Connect

Answer:

 

Since you've changed the password for the user in Zuora Core, you need to make sure that the connection to it in Connect uses the correct credentials.

 

Please click on the Edit button and enter your new password which was changed, then click on Save Login.

Screen Shot 2017-10-18 at 09.58.06.png



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