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Which is best for submitting Bug Report?

I found a small bug.

 

I know that the format of the Bug Report is here:
https://community.zuora.com/t5/Welcome-Board/How-to-Submit-A-Bug-Report/m-p/18524

 

However, I do not know where to submit the Bug Report.
Ideas, Discussions, User Groups, or Global Support?

5 REPLIES 5
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Zuora Support

Re: Which is best for submitting Bug Report?

Hi @yamasaki1ma,

 

We appreciate your finding. You can visit Zuora Support Portal to submit a case.



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Master

Re: Which is best for submitting Bug Report?

Thank you @vu_phan. I submitted report.

Zuora Alumni

Re: Which is best for submitting Bug Report?

@yamasaki1ma: If we were to have a community board for bug reports, would you be interested in using that? It's an idea that we have been considering. Let me know!


Marlene Summers | Zuora, Inc.
Vice President, Customer Support Services & Community
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Master

Re: Which is best for submitting Bug Report?

@marlene

That is pretty good! I will use it if the bug that Zuora knows and the tracking number are posted on the community. I will first check with the board whether the bugs I found are already reported.

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Community Manager

Re: Which is best for submitting Bug Report?

@yamasaki1ma what would you think of marking any posts that have a bug report with [Bug Report] and labeling it as such?  Would that work as well?


Lana Lee | Senior Community Manager and Strategist
"A little consideration, a little thought for others, makes all the difference." —A. A. Milne