Not Sync the product catalog to sfdc

[rajsingh]

We are not able to sync the newly created product in sfdc I am getting the duplicate error in sync the product. I have created new account on zuora and succuessfully establise the connection as well I can sycn the account successfully to sfdc but getting in product catalog . Can any one help me out in  this?

[marcielaux]

Hi @rajsingh - Zuora support will be able to help troubleshoot this with you. They would need to see some logs and the errors but I know they are amazing at working through challenges like this one.