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"Manual Email For Invoice” - send to multiple contacts

I am sending our “Manual Email For Invoice”, how/what do I change in my template so that “To Email” will send to the bill to, sold to, contacts in a single email. This used to work in the past, but now emails are only sent individually to one contact person at a time.

 

I have ando.aris@zuora.com in my contacts as the bill/sold to. How do I make the settings so this email address and additional email address aris@gmail.com receives the invoice in one email?

 






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2 REPLIES 2
Support SME

Re: "Manual Email For Invoice” - send to multiple contacts

Yes we made an update to the Email Invoice feature where you can now specify the emails to send to. To make sure that both addresses receive the email, make sure that you enable the checkbox for Include Additional Email Addresses in the pop up window. Otherwise, the email will only go to whoever is specified in the email template (Bill To by default).

 

Zuora 2017-05-03 at 10.12.49 AM.png






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Honor Student

Re: "Manual Email For Invoice” - send to multiple contacts

Hi,

When selecting the additional contact, will the subscription/account retain the information when we send future invoices?