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Would you share your Payment Method Updater success rate?

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Would you share your Payment Method Updater success rate?

I'm trying to discover what an acceptable success rate is for our Payment Method Updater.

 

We use Cybersource's PMU for Visa and Mastercard and usually land somewhere between 3% and 6% of cards are successfully updated.

 

When I look through the PMU results the most common response is "NUP" or "No Match, No Update".

 

Would anyone be willing to share their average match rate over the last month or so? Or even some findings around what's an ok result with the PMU.

2 REPLIES
Valued Scholar

Re: Would you share your Payment Method Updater success rate?

Hello Jmayhak

 

I am unable to answer your question. 

But if it is fine, i had a query with PMU and I would like to post it here. 

Do you know whether if the CyberSource charges your business for every card that is sent or just the ones that are updated as result of a match?

 

In the Zuora documentation i see that the Cybersource wouldnt charge however i also hear from other sources that they might charge a small fee for everycard that is sent as part of the batch file.

 

Regards,
Bharath

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Re: Would you share your Payment Method Updater success rate?