Usage Invoicing for Closed Period
We invoice the prior month's usage to our customers based on 3rd party vendor usage reports. Most of these are done before the period is closed, but one vendor reports usage late, after our period is closed. Our workaround was to import these usage records with service period dates of the 1st of the month (for example: March usage has a service period of 4/1/2018 - 4/1/2018). When we go to create the usage bill run, we used an invoice date of 4/1/2018 and target date of 4/2/2018, and no invoice generates. Our last resort is to usage a target date of 4/30/2018, as we have reasons we don't want to go that route. Does anyone have any suggestions about why our invoices are not generating?