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Trigger Failed Payment

Question:

 

We would like a way to trigger a failed payment, so that we can test out our notifications for it.






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2 REPLIES 2
Support SME

Re: Trigger Failed Payment

Solution:

 

Depending on which Payment Gateway you use, they will have certain credit card numbers which will trigger a failed payment notification.

 

If however your Payment Gateway does not have such test credit cards, please uncheck the below checkbox:

Screen Shot 2016-11-24 at 14.39.26 copy.png 

Then, create a Payment Method with incorrect Credit Card details, and try to do a payment.

 

This should then return an error, as the Payment Gateway will recognise the Payment Method as being incorrect.






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Zuora Support

Re: Trigger Failed Payment

To clarify, please make sure that Verify new credit card field shown in the screen shot is disabled.



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