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Valued Scholar

Suspend a subscription

I need to suspend a customers subscription, however I do not see the option when following the instructions from the knowledge center.  Is this a feature in which I must request access?

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Zuora Alumni

Re: Suspend a subscription

Hi,

 

Yes.  There is a feature that needs to be enabled in order to suspend a subscription  Please submit a ticket with your tenant id and we can assist you further.

 

Thanks,

 

Robert



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