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Support the Use of Soft Billing Descriptors with Vantiv

We would benefit greatly from being able to use soft descriptors with Vantiv/Litle gateway.  This would allow us to brand our cc payments with the specific product being purchased from our company. The main benefit would be less chargebacks as there would be less customer confusion around charges.  It would also indirectly increase brand recognition and loyalty from our customers.

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Re: Support the Use of Soft Billing Descriptors with Vantiv

Hi @kmv129

 

Have you had a chance to look into the following article:

 

http://community.zuora.com/t5/Billing-Payments/How-do-I-change-the-transaction-title-on-my-users-Bil...

 

In regards to Vantiv, to please have a look at their FAQ page and search for the Descriptor Prefix: 

http://litleco.github.io/faqs/

 






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Re: Support the Use of Soft Billing Descriptors with Vantiv

@OmarArroumThe Zuora documentation only mentions that it is mapped to the Verifi API... Is it also available for Vantiv/Litle?

Support SME

Re: Support the Use of Soft Billing Descriptors with Vantiv

@kmv129 Currently Vantiv/Litle is not supported.

 

Here is the list of Payment Gateways who support Merchant/Soft Descriptors:

  • GlobalCollect
  • Cielo
  • Orbital (Chase)
  • Verifi
  • BlueSnap

I'd suggest that you provide your feedback in our Ideas forum for Vantiv/Litle to be supported.

 

Hope that helps.






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Re: Support the Use of Soft Billing Descriptors with Vantiv

@OmarArroum That answer was a bit confusing... Vantiv and Litle ARE supported right now? Or are they not supported?

Support SME

Re: Support the Use of Soft Billing Descriptors with Vantiv

Apologies, I meant to say that Vantiv/Litle are currently not supported.






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Re: Support the Use of Soft Billing Descriptors with Vantiv

Omar

 

Is there any change on this? When will Vantiv be supported?